Saberplane Posted February 9, 2016 Share Posted February 9, 2016 just got my fuel door fixed.. woohoo had been fueling up by prying the door open with credit card while propping the release lever with my garage remote for the last half year Lol. I would've gone nuts waiting that long to get it fixed. Link to comment Share on other sites More sharing options...
rob_m Posted February 10, 2016 Share Posted February 10, 2016 I feel that pain. Mine is finally going in next Monday for 'The Big Fix' now that the parts are in. Only one more fill-up on Friday ... Link to comment Share on other sites More sharing options...
hkshooter Posted February 12, 2016 Share Posted February 12, 2016 Has anyone had the gas door problem on a 2016? Link to comment Share on other sites More sharing options...
STI_. Posted February 12, 2016 Share Posted February 12, 2016 Has anyone had the gas door problem on a 2016? My 2016 is easy to open, but sometimes stubborn to close. I gently push it toward the hinge and it is fine. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
hkshooter Posted February 12, 2016 Share Posted February 12, 2016 My 2016 is easy to open, but sometimes stubborn to close. I gently push it toward the hinge and it is fine. Sent from my iPhone using Tapatalk Thanks. I opened mine for the first time today, opened fine. Tonight I tried it a few more times and it seems to work well. Time will tell but I hope they fixed it by my VIN. Link to comment Share on other sites More sharing options...
GicleeOneDotCom Posted February 12, 2016 Share Posted February 12, 2016 Has anyone had the gas door problem on a 2016? Yes, had it on mine, built in 9/15. Worked fine for a month or so then started not opening on the first pull of the latch but would always open on the second or third try. I figured it would only get worse over time so I took it to the dealer for the official TSB parts replacement fix 4 weeks ago and it's been perfect since. Just hope it stays that way over the long haul. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Pauliewankenobi Posted February 12, 2016 Share Posted February 12, 2016 Actually ... I may disagree on this. Remember, this is a New Generation vehicle, and some problems cannot be anticipated. When I reported this to the service department in September 2014, when I first got my car they had no idea. As a matter of fact, I had one of the first 2015 Legacy's at the dealer and one of the first 3.6R's in the area which was ordered in July and delivered the last day of August. Now, you need to go through troubleshooting and repairing ... a process that may or may not work over time, like adjusting, filing and replacing. I believe that Subaru is doing an ok job with this, as it is a total annoyance, not a major safety factor. It's the educated consumer (us here) that sometimes knows more about things like this than the Service department. Sad, but true. If you have one vehicle that randomly comes in with a problem ... is it a real problem? ... or 'Operator Error'? You need to think this way. Fortunately, if you ask NOW, there is a fix. If the Service Department is clueless, you can always point them to a TSB. $32,000 vehicle, and you gotta pry open the gas door with a screwdriver? Even a POS Ford that's 20 years old doesn't have that problem now, let alone when brand new. All I'm saying is the service departments don't always investigate the issue, and it's a sad state for the manufacturer when the consumer knows more about thier product than they do. Sent from my 831C using Tapatalk Link to comment Share on other sites More sharing options...
SubieN8 Posted February 12, 2016 Share Posted February 12, 2016 At least we Subie owners don't have to listen to that awful 20 year old Ford power steering whine. I'll take a funky gas door over that any day. Link to comment Share on other sites More sharing options...
Leg A See Posted February 13, 2016 Share Posted February 13, 2016 At least we Subie owners don't have to listen to that awful 20 year old Ford power steering whine. I'll take a funky gas door over that any day. I'll take the fuel door sticking over the Ford transmission going out at 20,000 miles (which happened to the last 2 Fords I owned). Link to comment Share on other sites More sharing options...
rob_m Posted February 15, 2016 Share Posted February 15, 2016 Ok ... back from the dealer. The fuel door lever has a lot more tension and you can feel and hear the door pop open on the first pull. Cold too ... currently 18 degrees so it definitely works in the cold. Link to comment Share on other sites More sharing options...
WILLINH Posted February 15, 2016 Share Posted February 15, 2016 I have a 2016 and thankfully I have not had a problem with the fuel door and filled up Saturday night -8degrees out. Link to comment Share on other sites More sharing options...
rob_m Posted February 15, 2016 Share Posted February 15, 2016 Service tech said his wife's 2016 Legacy was doing it too ... has the parts, just needs to get the car in. Checked again ... opened first pull! Link to comment Share on other sites More sharing options...
GicleeOneDotCom Posted February 16, 2016 Share Posted February 16, 2016 Had the official TSB X fix done to mine a few weeks ago and it's worked perfectly since but there's a caveat. Don't get it wet in freezing cold weather. Went through the car wash today, 11 deg. F, drove 10 min. to a gas station, pulled the lever everything felt the same but the door didn't open. Drove home and after an hour in the garage it went back to normal. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
Paradox Posted February 17, 2016 Share Posted February 17, 2016 Had the official TSB X fix done to mine a few weeks ago and it's worked perfectly since but there's a caveat. Don't get it wet in freezing cold weather. Went through the car wash today, 11 deg. F, drove 10 min. to a gas station, pulled the lever everything felt the same but the door didn't open. Drove home and after an hour in the garage it went back to normal. Exact same thing with mine, without the TSB being done though. I haven't had a problem with it yet, so no TSB done. But took the car to a wash on Saturday night, when it was 8 degrees out, done and gone, parked the car in a garage (approx 55 degrees). Anyway, I usually pop the gas cover to wipe the inside, as water usually gets in there and NEVER drains out but stays in a little puddle. But it was already late from the car wash (about 12am) and I left it alone. Next morning, dropped wife at work and headed for gas and it wouldn't open, turns out since it was 10 degrees out, that puddle froze between the body and gas door. Had to use a credit card to slide between and chip it loose. Link to comment Share on other sites More sharing options...
El Aitch Posted February 18, 2016 Share Posted February 18, 2016 My complaint does not include car washes or extreme cold - it simply won't open 8 times out of 10 without prying. Sometimes the situation occurs when it is seriously cold out, but it is winter, so it is cold. It does not open when it is warm, too. I do not use car washes or wash my car. But I have been known to drive in the rain. Can the Subaru Legacy handle rain? Link to comment Share on other sites More sharing options...
ammcinnis Posted February 18, 2016 Share Posted February 18, 2016 I do not use car washes or wash my car. But I have been known to drive in the rain. Can the Subaru Legacy handle rain? Rather than whining about it on an Internet forum, why not take your Legacy to a dealer and have the problem fixed under warranty? That's what the warranty is for. "If you don't know where you're going, any road will take you there." ~ The Cheshire Cat (Alice in Wonderland) Link to comment Share on other sites More sharing options...
SubieN8 Posted February 18, 2016 Share Posted February 18, 2016 My complaint does not include car washes or extreme cold - it simply won't open 8 times out of 10 without prying. Sometimes the situation occurs when it is seriously cold out, but it is winter, so it is cold. It does not open when it is warm, too. I do not use car washes or wash my car. But I have been known to drive in the rain. Can the Subaru Legacy handle rain? ^ Wow, no car washes ever? First of all, that's gross and secondly I feel bad for your paint and undercarriage. - No offense implied. Link to comment Share on other sites More sharing options...
apexi Posted February 18, 2016 Share Posted February 18, 2016 If you get your car washed in below freezing temperatures you have to expect things to freeze after. After you get your car washed in cold temps I would open and close all the doors and the fuel filler door to prevent sticking. The car doors shouldn't freeze completely closed obviously, but they might stick a little. The fuel filler door I would expect to freeze shut if it's 11F outside though. I usually don't get my car washed if it's below 30F. Link to comment Share on other sites More sharing options...
GicleeOneDotCom Posted February 18, 2016 Share Posted February 18, 2016 If you get your car washed in below freezing temperatures you have to expect things to freeze after. After you get your car washed in cold temps I would open and close all the doors and the fuel filler door to prevent sticking. The car doors shouldn't freeze completely closed obviously, but they might stick a little. The fuel filler door I would expect to freeze shut if it's 11F outside though. I usually don't get my car washed if it's below 30F. I normally don't either but my car was defecated upon by a flock of birds while parked in front of a furniture store so I had no choice. It was a very nasty sight. Sent from my iPhone using Tapatalk Link to comment Share on other sites More sharing options...
apexi Posted February 18, 2016 Share Posted February 18, 2016 Totally understandable in that case. With my luck they'd get my car as I pulled out of the car wash too Link to comment Share on other sites More sharing options...
UGCspawn Posted February 18, 2016 Share Posted February 18, 2016 Got mine fix with the official TSB and got it back today. Even with some ice build-up around it it opened. The grinding didn<t work, but the proper fix is fine. Link to comment Share on other sites More sharing options...
andrew_l_s Posted February 18, 2016 Share Posted February 18, 2016 I had mine fixed about 2 weeks ago now, works as it should've from the factory. It makes a noticeable POP when it opens and solidly latches shut. Lighting Mods: $10 Footwell Illumination | Tail as Turn | Fog as DRL Diode Dynamics C-Lights | RX350 Bi-Xenon Retrofit Link to comment Share on other sites More sharing options...
SubieN8 Posted February 18, 2016 Share Posted February 18, 2016 ^ Agreed. I hear it pop open now that I've had mine replaced. Link to comment Share on other sites More sharing options...
rob_m Posted February 20, 2016 Share Posted February 20, 2016 Friday morning fill-up ... 12 degrees outside ... and the door pops open on the first pull. Woo-Hoo!!! Link to comment Share on other sites More sharing options...
El Aitch Posted February 20, 2016 Share Posted February 20, 2016 Rather than whining about it on an Internet forum, why not take your Legacy to a dealer and have the problem fixed under warranty? That's what the warranty is for. You call it "whining", and believe that I am trying to find out how common this problem is because as I made clear, posts ago, the dealer I work with has not dealt with this situation very well. Also, as I have made clear, it is not as simple as you make it sound. But, thank you for adding fuel to the fire: I have also complained (as you pronounce it, "whined") to my dealer about this web site and the content of the comments. The accusatory tone of some of the comments does nothing to sell Subarus or give confidence in the brand. And sounds a lot like Subaru dealers who don't think they are getting enough "love". BTW, I never had to wash my Lexus because anytime I took it in to the dealer (rare, compared to my new Subaru Legacy) they washed it. Link to comment Share on other sites More sharing options...
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