drcaveman Posted July 19, 2007 Share Posted July 19, 2007 I have an update. I went to the dealer tonight for the stutter problem and the master tech couldnt confirm or deny the problem. He knew what I was talking about though. He has to talk to someone who would know more about the car and will be in touch with me. He told me, and I understood, that Subaru has a "normal operations" range and if SOA says its in that range than there is nothing that can be done. Also the regional Subaru manager noticed my case and mentioned it to the manager when he was at the dealership Monday. He wants to know more about it. I told the dealership I wouldnt mind giving them my car for a day, a week or whatever if they want to run tests. What they said they might do is hook a computer up to it and make a few runs and log some data to send to Subaru to take a look at. I also mentioned to them about other people online here with the same issues. I should know more tomorrow when the dealership gets back to me about it. Its Rare to have a dealer get that involved, I hope it helps. Please keep us posted. Link to comment Share on other sites More sharing options...
rjundi Posted July 19, 2007 Share Posted July 19, 2007 I really have no idea what the shudder, stutter or whatever it is. I really don't want to know either as I may start "feeling" the symptoms....... Link to comment Share on other sites More sharing options...
Carter Posted July 19, 2007 Share Posted July 19, 2007 Another thing you guys. If you arent going to call SOA and get a case number this isnt going to be resolved. I asked Stewart for the list of case numbers and out of the 15 reported VIN's so far there are only 4 with case numbers including me. So really this is just a waste of time and webspace to just add your vin and name to a list. You really need a case number. To get a case number is easier than you think. All you need to do is call SOA and tell them your problem. They will give you a case number and ask you to follow up with a dealer at your convenience. You dont even need to go, but atleast now you have a case number and SOA knows of your problem. A lot of you can complain about it, but if you dont get a case number, than stop complaining. Link to comment Share on other sites More sharing options...
stewartg Posted July 19, 2007 Author Share Posted July 19, 2007 A case number would be the best scenario, but I do think it is still worthwhile for people to fill it out, with or without a case number. I have programmed it to allow you to update your case number on the form, so if you fill it out now, then call subaru and get a case number, you can update your vin with that new case #. I just think its sad that it has been online for a week only 15 people have bothered to fill it out, and only 5 people have bothered to call SoA, when we know the problem is very widespread (read as all 2.5l turbo engines). What sucks about going to the dealer is that they will always call Subaru and Subaru will tell them it is within acceptable range of normal operation and send you on your way. As the list grows we can say, here are the vins of 100 other affected vehicles with angry owners, no fix it. Without more reports and without more case #'s we will never see a fix come to light. Link to comment Share on other sites More sharing options...
Carter Posted July 19, 2007 Share Posted July 19, 2007 It doesnt hurt to get the VIN's on file, especially so we here can see how many people here have the problem, but I cant go to the dealer with just VIN's and say "these cars all have the same problem" For all they know I collected them off the internet or went around looking for LGTs. If I presented VIN's along with case numbers, than the dealer can look them all up. The important part is getting case numbers. Even if your car is "Within normal operation paramiters" according to the dealer, they still keep the "closed" cases on file. Bottom line is they are only going to do something if they get enough complaints. Please, get a case number even if you dont go to the dealer. Link to comment Share on other sites More sharing options...
Carter Posted July 19, 2007 Share Posted July 19, 2007 I called tonight last minute after waiting all day for a call from the dealer like they said they would do. Anyway, I talked to the Master Tech and he told me he had tried contacting the Tech line twice today but he cant be on hold for long periods of time, understandable. He was in touch with a school too about this issue. He claimed they had an LGT there that they were going to look into. He also spoke the with person at SOA that filed the case number with me and told him what I had told him. He did not confirm it was a problem though. He really wants to wait and talk to the tech line before he does anything else. I again told him I would give my car to them, but he said SOA would not want to hold up my car. (God forbid SOA have to pay for a loaner, you know?!) So thats where I am right now. I asked him to keep in touch and thats where we left it. I have an aftermarket intake coming (SPT) and heatshield, but Im wondering if I should keep it completely stock for now until they get to see it again... Link to comment Share on other sites More sharing options...
dr_sharp Posted July 20, 2007 Share Posted July 20, 2007 Stewart... I am very, very weary of posting my VIN number on the internet or anywhere other than DMV or dealership... could you change the form so that the individual can put the VIN# OR case#??? Thanks -Marshall [edit] P.S.: CARTER, PLEASE keep your car stock until they've looked at it. You and I both know that aftermarket parts will be the first thing they try to blame this on. lol Link to comment Share on other sites More sharing options...
stewartg Posted July 20, 2007 Author Share Posted July 20, 2007 Yet after market parts are the only fix for it right now. You sure are a picky one sharp, it's not like I'm asking for a credit card, social security, dob, drivers license number and vin... What if I do not store the last digit, that seems to be enough on other sites. Keep in mind this is not published anywhere, and only distributed to people who have confirmed the problem themselves and have a SoA case #. To date, Carter is the only one who has inquired and/or received a copy of the list. No last digit ok? Or how about no last digit and no check digit? I would just say drop the last 5 numbers but the serial number is required to identify the range of cars affected. The problem with only a case #, it that you cannot update it later. I don't know if that is a issue or not though. Link to comment Share on other sites More sharing options...
SWP-LegacyGT Posted July 20, 2007 Share Posted July 20, 2007 ^^^ To the above, it really does not matter. If I wanted your VIN # I'd walk by your car, text it to my friend and have him put it on the internet. People that worry about it should be more worried about their SSN and Credit Cards not being in their pockets. Link to comment Share on other sites More sharing options...
stewartg Posted July 20, 2007 Author Share Posted July 20, 2007 exactly, look on the lower left corner of your windshield and the vin is clearly visible to anyone from outside the car. its not some top secret form of identity. Link to comment Share on other sites More sharing options...
CapnJack Posted July 20, 2007 Share Posted July 20, 2007 Hi all, I'm new to the board with an 07 LGT. I love the car, but I too am experianceing the "dip" problem with my car. I spoke to the dealer about it and he recalled an issue with an STI with the same problem. The tech said he didn't recall any problems with the LGT, but would not rule them out as not having the problem. I have to take the car in for him to drive and confirm. This will be a couple of weeks as I'm busy at work at the moment. I will supply my VIN # to the list and supply a case number when I get one. Thanks for everyone's effort and help in this matter! Tom Edit - Page five ownage and we are up to 19 VIN numbers! Link to comment Share on other sites More sharing options...
stewartg Posted July 20, 2007 Author Share Posted July 20, 2007 Thanks for filling it out, and welcome. Link to comment Share on other sites More sharing options...
starhm Posted July 20, 2007 Share Posted July 20, 2007 What is the 'normal range' for tac that techs 'test drive'? If 'stuttering bob' only acts up on heavy acceleration, then techs might not see it unless we drive them ourselves. Tri City Suby is still in denial, even though I saw one of their techs pull gears in a hurry during an after maint drive. Nothing like seeing your car fly by you while you are out walking, looking at other cars... Link to comment Share on other sites More sharing options...
rallysquirrel Posted July 20, 2007 Share Posted July 20, 2007 Since I have an aftermarket downpipe on the car, I'm not taking the car to the dealer. I used to have 2 distinct dips before and I'm getting only 1 now between 3 and 4k rpm. Link to comment Share on other sites More sharing options...
Carter Posted July 20, 2007 Share Posted July 20, 2007 What is the 'normal range' for tac that techs 'test drive'? If 'stuttering bob' only acts up on heavy acceleration, then techs might not see it unless we drive them ourselves. Tri City Suby is still in denial, even though I saw one of their techs pull gears in a hurry during an after maint drive. Nothing like seeing your car fly by you while you are out walking, looking at other cars... I insisted on going for a ride with the technician Link to comment Share on other sites More sharing options...
eles1 Posted July 20, 2007 Share Posted July 20, 2007 What they said they might do is hook a computer up to it and make a few runs and log some data to send to Subaru to take a look at. Actually, there have been a couple members on this board that have already data-logged their cars and found empirical evidence on the stutter. I have a feeling all your dealership will find is "normal operation" I see you have a 2008 Legacy... It's nice to see that three years and thousands of complaints later Subaru still hasn't addressed this issue. Link to comment Share on other sites More sharing options...
MAINIAC SPEC B Posted July 20, 2007 Share Posted July 20, 2007 HEY STARHM I bought my 01 VDC from Tri City and my 07 Spec. B from Patriot. Bought it from Patriot because they were the first dealer in northern N.E. to get one. I never let the Spec. B. out of sight when having service done. They only let me test drive the car in I drive so I only let them go from drop off station to work bay and back to pick up station and never leave the dealer lot. Link to comment Share on other sites More sharing options...
dr_sharp Posted July 20, 2007 Share Posted July 20, 2007 I insisted on going for a ride with the technician I insisted on giving the technician a ride... he was a bit dissapointed lol Link to comment Share on other sites More sharing options...
Darkness of Death Posted July 21, 2007 Share Posted July 21, 2007 petition ~ Link to comment Share on other sites More sharing options...
xxdelebasicxx Posted July 23, 2007 Share Posted July 23, 2007 Originally Posted by bugblatterbeast The studder is fixable. There's a big hole in the stock AVCS map around 2000-2800 up to loads of ~ 0.7 (I'll get the exact numbers up later when I can pull up some maps). Smooth it out + set the close loop delays to zero. There may be other causes (+ car to car variation) but what I found when I was making adjustments for fuel economy was that the hole was really correlated with the studder. ie: put the hole back (even in one cell) and the car bucks and hesitates as you pass through it. take it out and the problem goes away. edit: the stock map has 0s for the following regions: 2400 up to loads of 0.9 3200 up to loads of 0.55 then pretty big jumps on either sides..... Link to comment Share on other sites More sharing options...
Carter Posted July 23, 2007 Share Posted July 23, 2007 Next Wednesday my car is going into the dealership for the whole day. Make sure all you 06, 07, and 08 GTs and Spec B's get a case number so I can take them with me! Link to comment Share on other sites More sharing options...
stewartg Posted July 23, 2007 Author Share Posted July 23, 2007 Subaru always calls my wifes phone (she was the primary papers), so I need to get on there so I can get my case # and the 800 number. Link to comment Share on other sites More sharing options...
AwNavyLegacy Posted July 23, 2007 Share Posted July 23, 2007 VIN added, won't be able to call SOA and get a case number till December when I get back from Deployment. Link to comment Share on other sites More sharing options...
Black08XT Posted July 24, 2007 Share Posted July 24, 2007 VIN and Case # added. Good luck. Link to comment Share on other sites More sharing options...
xxdelebasicxx Posted July 24, 2007 Share Posted July 24, 2007 How do I get the case # ????? Is that the same as the confirmation # (ODI #) ????? Link to comment Share on other sites More sharing options...
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