ammcinnis Posted February 3, 2017 Share Posted February 3, 2017 I just read 10 pages of postings about this update ... What was the important fixes is addressed anyway? Maybe you should re-read post #1 of this thread! "If you don't know where you're going, any road will take you there." ~ The Cheshire Cat (Alice in Wonderland) Link to comment Share on other sites More sharing options...
Mark N Posted February 3, 2017 Share Posted February 3, 2017 Maybe you should re-read post #1 of this thread!That is why I said "important changes" . Most of those looked like things most people wouldn't even notice unless they were looking for them. Except the iPhone stuff, which I don't use anyway. Link to comment Share on other sites More sharing options...
ammcinnis Posted February 3, 2017 Share Posted February 3, 2017 (edited) That is why I said "important changes" . Most of those looked like things most people wouldn't even notice ... It's not all about what you (or I) consider important. Really. Quite a few people on this forum have been waiting years for some of these "things" that they consider important. (I'm not among them, but that's immaterial. It's good to have some well-known bugs finally fixed, though.) Edited February 4, 2017 by ammcinnis "If you don't know where you're going, any road will take you there." ~ The Cheshire Cat (Alice in Wonderland) Link to comment Share on other sites More sharing options...
Jeff T Posted February 8, 2017 Share Posted February 8, 2017 (edited) Updated mine today took about 45 minutes. Excellent video Andrew! Thank You!! Edited February 9, 2017 by Jeff T Link to comment Share on other sites More sharing options...
chowser51 Posted February 8, 2017 Share Posted February 8, 2017 Did mine just now. Thank you for the video Andrew! I also did the gracenote update. Can't believe my crappy dealer said there is no TSB for this, I just told them forget it, I'll do it myself like everything else. Going to find a new Subaru dealer when I get the BRZ. Link to comment Share on other sites More sharing options...
ath Posted February 9, 2017 Share Posted February 9, 2017 Update: On mine the dealer install left Turn by Turn Directions and the Compass in between the center gauges inoperable. I first attempted to install part 2 only, followed by the memory initialization which did not resolve the issue. Reinstalling parts 1 and 2 followed by the memory initialization, did resolve the issue. Hope this helps anyone in the same boat. 2016 Legacy LTD, ES/Nav. Link to comment Share on other sites More sharing options...
Fiatz79 Posted February 10, 2017 Share Posted February 10, 2017 Update: On mine the dealer install left Turn by Turn Directions and the Compass in between the center gauges inoperable. I first attempted to install part 2 only, followed by the memory initialization which did not resolve the issue. Reinstalling parts 1 and 2 followed by the memory initialization, did resolve the issue. Hope this helps anyone in the same boat. 2016 Legacy LTD, ES/Nav. Same happened to me. (Happy to now have a "mute" for the Nav). ;-) Lighting Mods Low Beams: D4S - OSRAM XENARC 66440 CBI HID BULBS Highbeam/DRL: 9005 - OSRAM NIGHT BREAKER UNLIMITED 9005NBUHCB BULBS Fog: H11 - OSRAM NIGHT BREAKER UNLIMITED 64211NBU-01B BULBS Subaru 20mm RSB Link to comment Share on other sites More sharing options...
Whitesnake Posted February 21, 2017 Share Posted February 21, 2017 I had my dealer update the firmware on my nav. Everything seem to be fine, I thought. I have been reading online with every ones issue.. So a few weeks ago I checked my unit to see if I had some of the mentioned issues.. My Vehicle customization, Oil temp, Trip info, compass on gauge cluster does not work... Today, I took my car in to the dealership for having them look at my car and have it re-flashed (saying other people had issues). They called me saying they tried and called Subaru and said my radio has to be replaced. Link to comment Share on other sites More sharing options...
Fiatz79 Posted February 21, 2017 Share Posted February 21, 2017 I had my dealer update the firmware on my nav. Everything seem to be fine, I thought. I have been reading online with every ones issue.. So a few weeks ago I checked my unit to see if I had some of the mentioned issues.. My Vehicle customization, Oil temp, Trip info, compass on gauge cluster does not work... Today, I took my car in to the dealership for having them look at my car and have it re-flashed (saying other people had issues). They called me saying they tried and called Subaru and said my radio has to be replaced. That's odd... My dealer DID have to download the updates again and apply them though. They said one was corrupted. Lighting Mods Low Beams: D4S - OSRAM XENARC 66440 CBI HID BULBS Highbeam/DRL: 9005 - OSRAM NIGHT BREAKER UNLIMITED 9005NBUHCB BULBS Fog: H11 - OSRAM NIGHT BREAKER UNLIMITED 64211NBU-01B BULBS Subaru 20mm RSB Link to comment Share on other sites More sharing options...
chowser51 Posted February 21, 2017 Share Posted February 21, 2017 I had the issue as well, part 2 didn't download correctly. I had to reinstall part one then part two and it worked. Link to comment Share on other sites More sharing options...
mbenassi Posted February 22, 2017 Share Posted February 22, 2017 Tried searching on the forums.... How do you find out the unit version information screen (shows backup DB version etc...)? Thanks. Link to comment Share on other sites More sharing options...
chowser51 Posted February 22, 2017 Share Posted February 22, 2017 Watch Andrew's video. Hold HOME and hit source five times to pull up the service menu Link to comment Share on other sites More sharing options...
notthesnail Posted February 28, 2017 Share Posted February 28, 2017 I did mine. Had to do the second part a second time. Details: I used an 8GB key with other stuff on it, that was already formatted to FAT32. I put everything in folders, including all the update files in their own folder. I just copied out the Update 1 or Update 2 files as needed so they were the only non-folder items in the root. The lower USB port worked for the updates, the upper did not. YMMV. Update 1 is a single file and the progress bar goes to completion 1 time. After this is done you might think 'maybe I won't lose my radio presets and bluetooth pairings'. You will be wrong. Update 2 wipes them, update 1 doesn't. Update 2 is 3 files and, when it works, the progress bar will go to completion 3 times, each time taking longer than the last time. The third time will take as long as Update 1. I never started my car, only used the accessory position, which is two button presses without touching the brake if you have the tech package. Figure on 40 to 45 minutes, including pulling the USB to swap update files, and probably running update 2 twice. Link to comment Share on other sites More sharing options...
laz Posted February 28, 2017 Share Posted February 28, 2017 Also for people complaining on Subaru botching this update, it really falls under the radio manufacturer for releasing a buggy update. The techs are following instructions as given to them. and they don't have time to second guess them. --- Link to comment Share on other sites More sharing options...
ArcticAdventure Posted June 15, 2017 Share Posted June 15, 2017 Can anyone tell if the updates are country, continental or language spesific? Running european Outback MY2015 2.5i Current versions: NOR OE9011 eSD OE9011 POWER 02.1026 CAN 14.0015 POWER BOOT 02.1017 POWER VCL 02.0203 DB OE9011 Link to comment Share on other sites More sharing options...
ammcinnis Posted June 15, 2017 Share Posted June 15, 2017 (edited) Can anyone tell if the updates are country, continental or language spesific? Running european Outback MY2015 2.5i Current versions: NOR OE9011 eSD OE9011 POWER 02.1026 CAN 14.0015 POWER BOOT 02.1017 POWER VCL 02.0203 DB OE9011 It appears that they are indeed region specific. Nor, eSD, and DB versions for North America are prefixed "OU" or "NU" ('U' for U.S.?), while yours are prefixed "OE" ('E' for Europe?). Version IDs you posted for the other modules are the same as in North America. For what it's worth, CAN 14.0015 was also the new revision level after the North American update. Edited October 30, 2017 by ammcinnis "If you don't know where you're going, any road will take you there." ~ The Cheshire Cat (Alice in Wonderland) Link to comment Share on other sites More sharing options...
ArcticAdventure Posted June 15, 2017 Share Posted June 15, 2017 (edited) It appears that they are indeed region specific. Nor, eSD, and DB versions for North America are prefixed "OU" (for U.S.?), while your are prefixed "OE" (for Europe?). Version IDs you posted for the other modules are the same as in North America. For what it's worth, CAN 14.0015 was the new revision level after the North American update. Thanks for the info ! So I might have the latest versions (local dealer did software-upgrade today) and I cannot check nowhere the current european software-versions on the web. Edited June 15, 2017 by ArcticAdventure Link to comment Share on other sites More sharing options...
nathanj18 Posted October 22, 2017 Share Posted October 22, 2017 Does anyone have a link to download the update files? It appears the links at the beginning of this post are now dead, and it looks like subarunet.com is only for dealers? Any help would be appreciated. Also, has anyone tried to get the update from through their dealer with the vehicle no longer in warranty? Curious how much they charge just to download a couple of files and push a few buttons on your radio. Link to comment Share on other sites More sharing options...
diesel4982 Posted October 26, 2017 Share Posted October 26, 2017 I'm also looking to update but the link is dead. Does anyone have a new link or can anyone send over the files through email possibly? I've tried going through the dealer, even while under warranty, and they said they updated it, but when I check, it's clearly not. Any help would really be appreciated. Link to comment Share on other sites More sharing options...
ammcinnis Posted October 26, 2017 Share Posted October 26, 2017 I've tried going through the dealer, even while under warranty, and they said they updated it, but when I check, it's clearly not. Then print out the relevant pages from the TSB and show them that the wrong (i.e. old) revision levels are still in place. If that fails, find another dealer ... or just install the update yourself, and be done with it. "If you don't know where you're going, any road will take you there." ~ The Cheshire Cat (Alice in Wonderland) Link to comment Share on other sites More sharing options...
diesel4982 Posted October 26, 2017 Share Posted October 26, 2017 I'm trying to install them but need the files to install. I can't find them. Link to comment Share on other sites More sharing options...
ammcinnis Posted October 26, 2017 Share Posted October 26, 2017 (edited) I'm trying to install them but need the files to install. First things first. We need to know what head unit you have and the current software revision levels installed, per pages 6-8 of the TSB: Head unit faceplate ID ? (e.g. FB685US, FB695UM, etc.) NAV or no NAV ? Nor = ? eSD = ? CAN = ? DB/Backup DB = ? Edited October 26, 2017 by ammcinnis "If you don't know where you're going, any road will take you there." ~ The Cheshire Cat (Alice in Wonderland) Link to comment Share on other sites More sharing options...
diesel4982 Posted October 26, 2017 Share Posted October 26, 2017 I've attached the specs from the head unit. Link to comment Share on other sites More sharing options...
diesel4982 Posted October 26, 2017 Share Posted October 26, 2017 Nor = ? NU9309 eSD = ? NU9309 CAN = ? 14.0015 DB/Backup DB = ? NU9309 Link to comment Share on other sites More sharing options...
ammcinnis Posted October 26, 2017 Share Posted October 26, 2017 (edited) [The dealer] said they updated it, but when I check, it's clearly not. Nor = ? NU9309 eSD = ? NU9309 CAN = ? 14.0015 DB/Backup DB = ? NU9309 It appears that your dealer was right. Per the TSB, those are the correct revision levels for a 2016 Legacy/Outback head unit w/NAV after the update. Edited November 16, 2017 by ammcinnis "If you don't know where you're going, any road will take you there." ~ The Cheshire Cat (Alice in Wonderland) Link to comment Share on other sites More sharing options...
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