diesel4982 Posted October 27, 2017 Share Posted October 27, 2017 Really? Thank you for confirming. I thought I read something that said something with 17 as the end digits. Link to comment Share on other sites More sharing options...
ammcinnis Posted October 27, 2017 Share Posted October 27, 2017 Details matter. "If you don't know where you're going, any road will take you there." ~ The Cheshire Cat (Alice in Wonderland) Link to comment Share on other sites More sharing options...
DA_MAXX Posted October 27, 2017 Share Posted October 27, 2017 The NU9017 is for 2015. NU9309 for 2016 as ammcinnis stated. Link to comment Share on other sites More sharing options...
bugaboo90 Posted November 16, 2017 Share Posted November 16, 2017 (edited) How do you get this headunit firmware information? I've gone through all the screens I can think of but cant find this. Edit: touch home and while touching press the right radio knob 4 or 5 times. thank you I've attached the specs from the head unit. Edited November 16, 2017 by bugaboo90 Link to comment Share on other sites More sharing options...
bugaboo90 Posted November 16, 2017 Share Posted November 16, 2017 (edited) I keep asking the dealer about the update and they keep telling me I have the latest. But from what I see here I dont. Before I yell and scream, I would like to confirm. 2016 legacy 3.6r gen2 -- FB695US -- with Nav NOr NU9305 eSD NU9305 Power 02.4026 Can 14.0012 Power Boot 02.4117 Power vcl 02.0103 I thought I needed this to be nu9309 thx Edited November 16, 2017 by bugaboo90 Link to comment Share on other sites More sharing options...
ammcinnis Posted November 16, 2017 Share Posted November 16, 2017 (edited) I thought I needed this to be nu9309 Your dealer is wrong. NU9309 is correct for a 2016 Legacy/Outback with NAV (after update), per TSB 15-205-16, page 6. Go get 'em!Firmware_File_Index.pdf Edited November 16, 2017 by ammcinnis "If you don't know where you're going, any road will take you there." ~ The Cheshire Cat (Alice in Wonderland) Link to comment Share on other sites More sharing options...
Raven93 Posted November 16, 2017 Share Posted November 16, 2017 The link is dead (404) to download the update files does anyone have an alternate location to download these files? Link to comment Share on other sites More sharing options...
laz Posted November 17, 2017 Share Posted November 17, 2017 I have them somewhere. I’ll look for them and rehost them. --- Link to comment Share on other sites More sharing options...
mcdiis Posted November 17, 2017 Share Posted November 17, 2017 Does anyone actually have the files saved? My local dealers will not provide the files to me, and as we all know, Subaru no longer allows access to the downloads. I'm looking for NU9017. TIA if anyone can PM me the files or a link! Link to comment Share on other sites More sharing options...
ammcinnis Posted November 17, 2017 Share Posted November 17, 2017 (edited) My local dealers will not provide the files to me, and as we all know, Subaru no longer allows access to the downloads. If your vehicle is still under warranty (and possibly if not), the dealer should be willing to install the firmware update for you ... and Subaru will pay them to do it. The catch is that you may need to be able to demonstrate one of the "bugs" that the update is intended to fix. Perhaps the easiest will be the goofy "Average Lifetime Fuel Consumption" value displayed on the ECO Monitor screen in vehicles with more than ~8,000 miles on the odometer. If the dealer balks, call SOA Customer Service. Remember, though, this update only applies to MY 2015 & 2016 Legacys and Outbacks with Fujitsu Ten head units (i.e. all but base trim). Edited November 17, 2017 by ammcinnis "If you don't know where you're going, any road will take you there." ~ The Cheshire Cat (Alice in Wonderland) Link to comment Share on other sites More sharing options...
bugaboo90 Posted November 17, 2017 Share Posted November 17, 2017 Thx. I went yesterday and insisted they review the tsb and apply. Based on others experiences, I expected to go back because they likely didn;t apply #2 correctly, but to my surprised, the backup DB is the same nu9309 as the others. BUT, I think what they missed was the memory initialization. As I read on this thread, it looks like you will need to repair and redo the audio stuff, but when I got the car, everything was still working, the phone paired up just fine, etc. Perhaps this was ok, but I decided to do the memory initialization just in case. Thank you for the help. Your dealer is wrong. NU9309 is correct for a 2016 Legacy/Outback with NAV (after update), per TSB 15-205-16, page 6. Go get 'em! Link to comment Share on other sites More sharing options...
mbluther Posted November 20, 2017 Share Posted November 20, 2017 I have them somewhere. I’ll look for them and rehost them. new to the forum here, and Subaru ownership as well... Trying to update my HU to get Mirrorlink to work and hoping you can get those update files hosted... I just picked up a 2015 Outback 3.6r, looks like it's the same file as the Legacy you own... Thanks! Link to comment Share on other sites More sharing options...
eraser1320 Posted November 22, 2017 Share Posted November 22, 2017 So I'm late to the party and also in search of the files. I have an Outback and have posed there, but it seems like this forum might prove more fruitful. I was even able to find the names of files needed on Archive.org, but unfortunately they don't have the actual exe archived. 2015 Outback Premium 7" with NAV Nor= NU9005 eSD= NU9005 CAN= 14.0012 DB= NU9005 2015MY Legacy & Outback w/ F10 NAVIGATION Update File #1 (NU9017_USB_1st.exe) 2015MY Legacy & Outback w/ F10 NAVIGATION Update File #2 (NU9017_USB_2nd.exe) Thanks! Link to comment Share on other sites More sharing options...
Raven93 Posted December 5, 2017 Share Posted December 5, 2017 I have them somewhere. I’ll look for them and rehost them. Any luck on the files? I'm looking for the 9309 files for a 2016 outback\legacy Link to comment Share on other sites More sharing options...
laz Posted December 5, 2017 Share Posted December 5, 2017 I only have NU9017_USB_2nd. Is that any good? Don’t asked me for details as I can’t answer them. --- Link to comment Share on other sites More sharing options...
Kwoltz Posted December 15, 2017 Share Posted December 15, 2017 Also looking for the files: OU9016_USB_1st.exe OU9016_USB_2nd.exe I scoured the web and found the original download links but when I browse to these they say Access Denied: http://download.subarunet.com/ssmiii/OU9016_USB_1st.exe http://download.subarunet.com/ssmiii/OU9016_USB_2nd.exe If anyone has a copy of these files that would be awesome! Link to comment Share on other sites More sharing options...
Jdog81 Posted December 16, 2017 Author Share Posted December 16, 2017 try this link https://content.subarunet.com/snet/secure/business/service/forms/audio_downloads.htm Link to comment Share on other sites More sharing options...
eraser1320 Posted December 16, 2017 Share Posted December 16, 2017 try this link https://content.subarunet.com/snet/secure/business/service/forms/audio_downloads.htm This is the correct link, but it's password protected now... Link to comment Share on other sites More sharing options...
Jdog81 Posted December 16, 2017 Author Share Posted December 16, 2017 Merry Christmas to all in this forum. If you pm me your email i can send you the exe files you need. just need to know which ones you require. forum will not allow upload of exe files. Link to comment Share on other sites More sharing options...
Jdog81 Posted December 20, 2017 Author Share Posted December 20, 2017 Merry Christmas to all in this forum. If you pm me your email i can send you the exe files you need. just need to know which ones you require. forum will not allow upload of exe files. keep them coming, have had several happy forum members already get the update files!!! Link to comment Share on other sites More sharing options...
Kwoltz Posted December 21, 2017 Share Posted December 21, 2017 Thanks Justin!!!!! Link to comment Share on other sites More sharing options...
ice745 Posted December 26, 2017 Share Posted December 26, 2017 Merry Christmas to all in this forum. If you pm me your email i can send you the exe files you need. just need to know which ones you require. forum will not allow upload of exe files. I tried sending a PM, but it's not showing in my "sent" folder. I'm hoping you got it. Link to comment Share on other sites More sharing options...
Jdog81 Posted December 28, 2017 Author Share Posted December 28, 2017 I tried sending a PM, but it's not showing in my "sent" folder. I'm hoping you got it. i got it and sent them!!! Link to comment Share on other sites More sharing options...
ice745 Posted December 29, 2017 Share Posted December 29, 2017 i got it and sent them!!! They worked. Thanks! I didn't have any issues - all updates worked the first time. All versions are up to date, and all functions are working as expected. With that said, I do recommend people observe the estimated time on each of the steps. For me, at the end of Step 4, the second time (the dark screen where it says "Updating software." after you reboot), the progress bar looked like it was at 99% and hung for about 5 minutes. I just waited it out, since the instructions say that step can take 5 minutes, and it eventually succeeded. Link to comment Share on other sites More sharing options...
Jdog81 Posted January 5, 2018 Author Share Posted January 5, 2018 so i dont mind sending out the updates to the forum members. however in the pm i will need your email address and which file number you are requesting. not just " can you send me the files for the update?" there are multiple files. do your research. i will not be responding to these pms. Link to comment Share on other sites More sharing options...
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