ragman Posted March 31, 2016 Share Posted March 31, 2016 I finally found a dealer to schedule my appointment, which is the good news. The bad news is that they told me Subaru is not paying for a loaner/rental car. Anyone else get told that? Link to comment Share on other sites More sharing options...
05LegacyGTGa Posted April 1, 2016 Share Posted April 1, 2016 I called Gwinnett Subaru here again. I was told there are 40 people ahead of me and they don't have parts. Call back in a couple weeks.... Link to comment Share on other sites More sharing options...
05sleeper Posted April 2, 2016 Share Posted April 2, 2016 I'm a lower tech at subaru (just 5 years) and I can't say much about this recall for legal purposes but there are so may different manufacturers going through the exact same recall but yes the dash is removed on the legacy and outback models. The wrx/impreza guys it pops through the top of the dash cap but the legacy and outback the dash pad is carefully removed and "hopefully" carefully put back in. I know there is also a sticky dash pad TSB for for 05-09 that went out for free replacement of dashes with melting/sticky dash issues that were not caused by harmful chemicals but so many on back order right now. Link to comment Share on other sites More sharing options...
pop-pop Posted April 2, 2016 Share Posted April 2, 2016 I talked to the local dealer multiple times and someone at SOA and they gave no ETA on the parts. Is anyone actually heeding the caution about no passengers in front right seat? Link to comment Share on other sites More sharing options...
BoozeRS05 Posted April 3, 2016 Share Posted April 3, 2016 Just discovered yesterday that my hazard lights aren't working.. yay! EB's Subaru journal - 2005 LegacyGT Wagon & 2014 Forester FB25 (2008 specB - RIP) IG@legacygtliving Link to comment Share on other sites More sharing options...
alex0856 Posted April 3, 2016 Share Posted April 3, 2016 I finally found a dealer to schedule my appointment, which is the good news. The bad news is that they told me Subaru is not paying for a loaner/rental car. Anyone else get told that? I did. Then they told me when I dropped off the car that they would need it overnight. I threw a fit because I was originally told it would be same day. So they put me in a 2015 Jeep Cherokee from their in-house Enterprise rental shop. Just discovered yesterday that my hazard lights aren't working.. yay! Knew it was too good to be true! Link to comment Share on other sites More sharing options...
Winrahr Posted April 3, 2016 Share Posted April 3, 2016 Just discovered yesterday that my hazard lights aren't working.. yay! The search for a dealer continues... Link to comment Share on other sites More sharing options...
ragman Posted April 6, 2016 Share Posted April 6, 2016 I finally found a dealer to schedule my appointment, which is the good news. The bad news is that they told me Subaru is not paying for a loaner/rental car. Anyone else get told that? Got mine completed today. They had to keep my car overnight. They also performed that second brake line recall. So far, it appears that Groove Subaru did a great job. And my loose fitting rattling dash is now tight as a drum and silent!! And I don't even have a folded up piece of cardboard wedged into the front of the dash! Link to comment Share on other sites More sharing options...
Wagonation Posted April 6, 2016 Share Posted April 6, 2016 Got mine completed today. They had to keep my car overnight. They also performed that second brake line recall. So far, it appears that Groove Subaru did a great job. And my loose fitting rattling dash is now tight as a drum and silent!! And I don't even have a folded up piece of cardboard wedged into the front of the dash! Ooooh, silent dash! Lucky you. Still no word from Rafferty. Anyone have one done there yet? Link to comment Share on other sites More sharing options...
08SpecB_DE Posted April 8, 2016 Share Posted April 8, 2016 I still haven't received my new letter saying to bring the car in and get it done. If I have the chance, I'm going to call Matt Slap today. Link to comment Share on other sites More sharing options...
ihiryu Posted April 8, 2016 Share Posted April 8, 2016 So in order to get the recall done, do I have to have a letter? I checked out my VIN, and the only one I have is for the air bag. No dash I want a new dash since mine is sticky and rattles. Link to comment Share on other sites More sharing options...
coldsoda Posted April 8, 2016 Share Posted April 8, 2016 So in order to get the recall done, do I have to have a letter? I checked out my VIN, and the only one I have is for the air bag. No dash I want a new dash since mine is sticky and rattles. 1st, its not a recall. its a warranty extension. second, no you dont need the physical letter. go into the dealership, they type in your vin, they will find the warranty extension and can then order the dash. I didn't have a physical letter, they looked it up for me. Link to comment Share on other sites More sharing options...
henhead Posted April 11, 2016 Share Posted April 11, 2016 Well, I took mine in over the weekend. Of course it didn't get finished that day like they expected. The stealership said it was an early production 05 and they had to remove more of the dash than later models? Hopefully everything went together nicely and rattle free. I'll know more tomorrow evening. Link to comment Share on other sites More sharing options...
Steve ko Posted April 20, 2016 Share Posted April 20, 2016 I had my lgt in the dealer waiting for a new shortblock/turbo etc,(thanks to extended warranty) they changed the air bag since they had the car there . Picked the car up today checked over the engine compartment & the dash everything looks good, so off to drive home get almost there looking over at the right side of the dash im missing the light sensor. Well have to pay them a visit to fix that. Link to comment Share on other sites More sharing options...
pop-pop Posted April 20, 2016 Share Posted April 20, 2016 A service advisor at my local Sub dealer said that SOA in some cases is providing a free rental car to customers affected by the recall, until their car has been repaired. Anyone know about this? Link to comment Share on other sites More sharing options...
I3eXa Posted April 20, 2016 Share Posted April 20, 2016 A service advisor at my local Sub dealer said that SOA in some cases is providing a free rental car to customers affected by the recall, until their car has been repaired. Anyone know about this? my local dealer gave me a free rental. Think it just depends on the dealership Link to comment Share on other sites More sharing options...
magnusonsubie Posted April 20, 2016 Share Posted April 20, 2016 I was offered a rental. But not being 21 yet the insurance for a rental didn't work so I couldn't accept the rental. 2005 Vader Wagon Material Tests on Ringland Failure Piston I should have held off and purchased a wagon instead of the spec.B Link to comment Share on other sites More sharing options...
coldsoda Posted April 20, 2016 Share Posted April 20, 2016 A service advisor at my local Sub dealer said that SOA in some cases is providing a free rental car to customers affected by the recall, until their car has been repaired. Anyone know about this? my dealership has two options... the can offer me a subaru loaner if one is available at that time, but if their loaner vehicles are all in use then they offer a rental car from a place they have a deal with so I go across the street and get what they have (last time it was a nissan altima, gross). I haven't dropped my car off for the dash yet, they are still waiting on parts but did say they would try to get a subaru held for me to drive after dropping my car off. Link to comment Share on other sites More sharing options...
sanchitosonria Posted April 20, 2016 Share Posted April 20, 2016 My appt is scheduled for this next Monday. I appreciate all the info in this thread. Valet mode and lots of pics will be done before I hand over keys. They said about 5 hours for fix. I called local dealer twice. First time in Jan when I first got notice and was told they would contact me when parts are in. I called a second time in March after not hearing anything and I was told they could add me to a priority list. Got the call today part was ready. Link to comment Share on other sites More sharing options...
landark Posted April 21, 2016 Share Posted April 21, 2016 Still not a peep from Stohlman Subaru in Sterling Va. I called it in on January 19th. Link to comment Share on other sites More sharing options...
Scruffy Posted April 21, 2016 Author Share Posted April 21, 2016 Remember that it can be like getting a job, Sometimes you have to call monthly, or hell.. call weekly, if that doesn't work, call daily. And so on. No ones gonna give it to ya.. Ya gotta take it! Link to comment Share on other sites More sharing options...
Hops Posted April 21, 2016 Share Posted April 21, 2016 Terrified to have the dealership work on my cars. Might just disassemble the dash myself on both cars and take them to the dealership ready to go. Buy my cars! Link to comment Share on other sites More sharing options...
Hirschman Posted April 21, 2016 Share Posted April 21, 2016 Just called the dealership again and was told the parts are on back-order with no ETA available. It has now been over 4 months, gah! Link to comment Share on other sites More sharing options...
BlazeHusky Posted April 21, 2016 Share Posted April 21, 2016 Just called the dealership again and was told the parts are on back-order with no ETA available. It has now been over 4 months, gah! Same here. You would think an exploding airbag that kills would be a top priority. What do I know, though? Link to comment Share on other sites More sharing options...
pop-pop Posted April 21, 2016 Share Posted April 21, 2016 A service advisor at my local Sub dealer said that SOA in some cases is providing a free rental car to customers affected by the recall, until their car has been repaired. Anyone know about this? I think maybe my above post was ambiguous. I'm talking about getting a free loaner from SOA (not from the dealership) until the repair parts come in. In other words, a free car for weeks or even months. Link to comment Share on other sites More sharing options...
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