DA_MAXX Posted June 12, 2018 Share Posted June 12, 2018 Dealer performed update from NU9017 to NU9020. Everything appeared to work. Today, noticed that when making a phone call, I can't hear the audio from the phone over the speakers, just a slow clicking sound. All other BT functions work fine, pandora, tune in radio. Tested with a Samsung and Apple phone. Same problem. Went into settings and noticed HF Voice quality settings. Mine is set to 0000. Is this the same on others? 15, Premium, w/Nav. Thanks, Link to comment Share on other sites More sharing options...
DA_MAXX Posted June 13, 2018 Share Posted June 13, 2018 Can someone running the NU9020 provide their Hands Free Voice quality settings? Link to comment Share on other sites More sharing options...
shmigga Posted June 14, 2018 Share Posted June 14, 2018 Still looking for the following files if anyone has them... OU9016_USB_1st.exe OU9016_USB_2nd.exe Link to comment Share on other sites More sharing options...
xnap30 Posted August 4, 2018 Share Posted August 4, 2018 Can someone send me the NU9311 for my 2016 Outback Limited with Nav? Thanks! Link to comment Share on other sites More sharing options...
tlpayton Posted August 5, 2018 Share Posted August 5, 2018 PM sent Link to comment Share on other sites More sharing options...
Trueweltall Posted August 5, 2018 Share Posted August 5, 2018 (edited) Still looking for the following files if anyone has them... OU9016_USB_1st.exe OU9016_USB_2nd.exe I have these two files, I am uploading them to nofile.io for you and anyone else who might need them. I have never used this website, first link when googling where to upload files for free, I use an ad-blocker so I have no idea how spammy it is. If your USB drive is bigger then 4GB use Rufus(https://rufus.akeo.ie/) to format it to FAT32 instead of windows exFAT. https://nofile.io/f/Wyfp9ta3ZD5/OU9019_USB_1st.exe https://nofile.io/f/8vZuqTo51tw/OU9019_USB_2nd.exe I am looking for "NU9017_USB_1ST.EXE" and "NU9017_USB_1ST.EXE", Pm me or reply to this post. Or NU9020 if you have it. Edited August 5, 2018 by Trueweltall Link to comment Share on other sites More sharing options...
shmigga Posted August 7, 2018 Share Posted August 7, 2018 I have these two files, I am uploading them to nofile.io for you and anyone else who might need them. I have never used this website, first link when googling where to upload files for free, I use an ad-blocker so I have no idea how spammy it is. If your USB drive is bigger then 4GB use Rufus(https://rufus.akeo.ie/) to format it to FAT32 instead of windows exFAT. https://nofile.io/f/Wyfp9ta3ZD5/OU9019_USB_1st.exe https://nofile.io/f/8vZuqTo51tw/OU9019_USB_2nd.exe I am looking for "NU9017_USB_1ST.EXE" and "NU9017_USB_1ST.EXE", Pm me or reply to this post. Or NU9020 if you have it. Trueweltall, Thanks for your help! I was actually looking for the following files... OU9016_USB_1st.exe OU9016_USB_2nd.exe Unfortunately I don't have the files you're looking for. Link to comment Share on other sites More sharing options...
xnap30 Posted August 11, 2018 Share Posted August 11, 2018 Does anyone know if I can apply the update while I'm driving? Got a long road trip and it'd be the perfect time Link to comment Share on other sites More sharing options...
securityguy Posted August 11, 2018 Share Posted August 11, 2018 Yes you can update while being driven but you cannot turn the car off until the update is 100% completed. Link to comment Share on other sites More sharing options...
jaylbry Posted August 12, 2018 Share Posted August 12, 2018 JDog81 was able to send me the NU9020_USB_1st.exe and NU9020_USB_2nd.exe for my lady's '15 Legacy with Nav. Just finished downloading it, haven't installed yet. Thanks JDog81! Link to comment Share on other sites More sharing options...
Whitesnake Posted August 12, 2018 Share Posted August 12, 2018 Does anyone have the listing of changes made in NU9020? Love the new update.. haven't had any issues.. this is my 2nd or 3rd update I've had the dealer do. BTW. Does anyone know how to get the MP3 files sort in alphabetical order. Every time I add files on the USB Drive, it just joes the bottom of the list. Everything else is alphabetical. Link to comment Share on other sites More sharing options...
chowser51 Posted August 12, 2018 Share Posted August 12, 2018 I just erase the usb stick and copy my music over again if I add a bunch of stuff. Also want to give another thumbs up to jdog for having the files to send to everyone. Link to comment Share on other sites More sharing options...
jaylbry Posted August 13, 2018 Share Posted August 13, 2018 Wanted to tell my story so that this doesn't happen to anybody else. I updated my lady's 2015 Legacy with Nav to NU9020 yesterday, and had a scare. Everything is fine now (The MPG in cluster is at 0, but I think a redo will fix it). The first USB update failed, so i started over. The second time worked. Then I started the second USB update. It worked the first time, I checked the DB number. I thought I was done for a second but then I remembered to complete the update I needed to do the memory initialization, so I went to do that. I didn't read the instruction that mentions "Hold the Ok button for 5 seconds." So i clicked it once, and nothing happened. I clicked it again and it started the initialization then the screen shut off. "That's odd." I waited about 10 minutes in the 105 degree Cali heat. Then the lit buttons next to the screen shut off. Then 10 minutes later the dash lights went off. Strange... "Did the battey die?" I pressed the overhead light above me on to check. The light seemed very bright so I dismissed that Idea. I thought "Maybe because I didn't hold it for 5 seconds something went wrong?". So I waited another 10 minutess.. Finally I decided to shut the ACC off. When I turned ACC back on, everything came back on VERY slowly. The head unit kept turning on and off. Car wouldn't even try to start. I thought I bricked it. I spent 30 minutes trying to use the first USB to restore everything. I turned the ACC off and on with the USB drive in it flashing thinking maybe it would autodetect failure and restore itself from USB (As a Computer Science major, That seems like a good disaster recovery procedure.) 30 minutes later nothing. So I finally popped the hood and checked the battery and it was at 9.5 volts. *STUPID* Please, for the love of god don't end up like me. USE A CHARGER I understand I am very VERY lucky that the battery died a few minutes after the updates, and not during. I wasn't playing music, I didn't have lights on, no fans spinning, NOTHING. I thought for sure the battery wouldn't die. Especially with previous cars I've owned, I've often left interior lights on all night and the cars still started fine. Something about this car sucks battery fast, or my girl's battery is on it's way out. Who knows but please learn from my f***-up. After jump starting, everything was updated and is working fine. Thanks again to JDog! Link to comment Share on other sites More sharing options...
mbluther Posted August 14, 2018 Share Posted August 14, 2018 If someone can get me the NU20 files that would be great. I've got to the NU17 files as well if anyone would like those. I can provide a dropbox link for download or upload. Just PM or let me know. thx Link to comment Share on other sites More sharing options...
urdrwho Posted August 15, 2018 Share Posted August 15, 2018 I think it is written as SOP to have a charger on the battery when doing an update. Wanted to tell my story so that this doesn't happen to anybody else. I updated my lady's 2015 Legacy with Nav to NU9020 yesterday, and had a scare. Everything is fine now (The MPG in cluster is at 0, but I think a redo will fix it). The first USB update failed, so i started over. The second time worked. Then I started the second USB update. It worked the first time, I checked the DB number. I thought I was done for a second but then I remembered to complete the update I needed to do the memory initialization, so I went to do that. I didn't read the instruction that mentions "Hold the Ok button for 5 seconds." So i clicked it once, and nothing happened. I clicked it again and it started the initialization then the screen shut off. "That's odd." I waited about 10 minutes in the 105 degree Cali heat. Then the lit buttons next to the screen shut off. Then 10 minutes later the dash lights went off. Strange... "Did the battey die?" I pressed the overhead light above me on to check. The light seemed very bright so I dismissed that Idea. I thought "Maybe because I didn't hold it for 5 seconds something went wrong?". So I waited another 10 minutess.. Finally I decided to shut the ACC off. When I turned ACC back on, everything came back on VERY slowly. The head unit kept turning on and off. Car wouldn't even try to start. I thought I bricked it. I spent 30 minutes trying to use the first USB to restore everything. I turned the ACC off and on with the USB drive in it flashing thinking maybe it would autodetect failure and restore itself from USB (As a Computer Science major, That seems like a good disaster recovery procedure.) 30 minutes later nothing. So I finally popped the hood and checked the battery and it was at 9.5 volts. *STUPID* Please, for the love of god don't end up like me. USE A CHARGER I understand I am very VERY lucky that the battery died a few minutes after the updates, and not during. I wasn't playing music, I didn't have lights on, no fans spinning, NOTHING. I thought for sure the battery wouldn't die. Especially with previous cars I've owned, I've often left interior lights on all night and the cars still started fine. Something about this car sucks battery fast, or my girl's battery is on it's way out. Who knows but please learn from my f***-up. After jump starting, everything was updated and is working fine. Thanks again to JDog! Link to comment Share on other sites More sharing options...
Retserof Posted August 15, 2018 Share Posted August 15, 2018 My dealer said that update NU 9312 is now available for my 2016 Legacy 3.6R. I'm not sure what the improvements are over NU 9311, but I'll have it done on Monday and see if I notice any changes. Link to comment Share on other sites More sharing options...
tlpayton Posted August 16, 2018 Share Posted August 16, 2018 Does anybody have the 9312 files or access to them? I would like to flash them myself. They're for a 2016 3.6R Limited. TIA. Sent from my SM-N950U using Tapatalk Link to comment Share on other sites More sharing options...
jmunchies1 Posted August 17, 2018 Share Posted August 17, 2018 Does anybody have the 9312 files or access to them? I would like to flash them myself. They're for a 2016 3.6R Limited. TIA. Sent from my SM-N950U using Tapatalk I would like 9312 for the 3.6R as well if possible. Thanks. Link to comment Share on other sites More sharing options...
mvanport Posted August 17, 2018 Share Posted August 17, 2018 Does anyone have the NU9020 update files for the 2015 Outback with Nav? Thanks in advanced. Link to comment Share on other sites More sharing options...
anton1559 Posted August 27, 2018 Share Posted August 27, 2018 I am also looking for files to update firmware in my 2015 Outback. Need: NU9020_USB_1st.exe NU9020_USB_2nd.exe Thank you! Link to comment Share on other sites More sharing options...
jmunchies1 Posted August 28, 2018 Share Posted August 28, 2018 I had 9312 installed on my 2016 3.6R w/ Nav by the dealer (begrudgingly). It seems a bit snappier but other than that, couldn't tell you if anything is different. I will say it did not fix my Sirius issue. I can listen to Sirius stations I've already added to my favorites but the full list of channels is blank, just 000 and 001 appear. I've done many signal refreshes from Sirius to no avail. I was hoping this update would fix it but it did not. Link to comment Share on other sites More sharing options...
ghia61 Posted September 3, 2018 Share Posted September 3, 2018 looking for an update for my 2015 2.5L Legacy with 7" display without navigation. Anyone has latest files for me? Where can I find the fitted files for my HU? Actually I don't even know which files I need. Link to comment Share on other sites More sharing options...
ghia61 Posted September 3, 2018 Share Posted September 3, 2018 looking for an update for my 2015 2.5L Legacy with 7" display without navigation. Anyone has latest files for me? Where can I find the fitted files for my HU? Actually I don't even know which files I need. From my research I understand I own the EU version. My Faceplate ID is FB444LM and I found some EU bulletin SB16-006-1r that recommend the OE9009. I can't find it anyway. Link to comment Share on other sites More sharing options...
ralexander1447 Posted September 3, 2018 Share Posted September 3, 2018 (edited) I am also looking for NU9020 firmware update for a 2015 Legacy with Nav. Would anyone be able to email the files needed. Thank you in advance. ralexander1447@gmail.com Edited September 3, 2018 by ralexander1447 Link to comment Share on other sites More sharing options...
scarzy19 Posted September 13, 2018 Share Posted September 13, 2018 Could anyone share for latest files for 2016 Subaru Legacy Premium without Navigation. This has the 7" Fujitsu display - no Navigation. Thanks in advance for your help! Link to comment Share on other sites More sharing options...
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