staygrippin52 Posted September 12, 2015 Share Posted September 12, 2015 I still havent gotten my car back, the rear drivers axle came in damaged shop is expecting another one monday...I really hope they checked my wheel bearings before they do all this work. Link to comment Share on other sites More sharing options...
securityguy Posted September 12, 2015 Share Posted September 12, 2015 It's your car so if you're concerned they haven't checked the bearings...make sure they do! Link to comment Share on other sites More sharing options...
zero7404 Posted September 13, 2015 Share Posted September 13, 2015 is this going to become another recall ? Link to comment Share on other sites More sharing options...
staygrippin52 Posted September 15, 2015 Share Posted September 15, 2015 its been a week and I still don't have my car back Link to comment Share on other sites More sharing options...
bitz Posted September 16, 2015 Share Posted September 16, 2015 Man I've had a similar problem on my '15 3.6 starting at like 4K now at 9K... there's like a constant grinding almost sounds like tire noise but I can feel it through the steering wheel(not really shaking it) and it starts after a decent highway commute above 20 min. I've brought it in twice with those complaints thinking it may a front wheel bearing as those have been so common in Subaru.(my 06 legacy had like 7 wheel bearings changed) There is not a loud typical wheel bearing whine, but sometimes after slowing down off the highway I hear the wind down but not at highway speeds. They've said both times they really couldn't duplicate it or it wasn't that much.....This shit drives me fackin crazy. I'll have to wait till this thing whines like hell to get it changed it seems.... Link to comment Share on other sites More sharing options...
securityguy Posted September 16, 2015 Share Posted September 16, 2015 ^^^time to visit another dealer my friend Link to comment Share on other sites More sharing options...
zero7404 Posted September 16, 2015 Share Posted September 16, 2015 it sounds like another recall is coming Link to comment Share on other sites More sharing options...
zero7404 Posted September 16, 2015 Share Posted September 16, 2015 Man I've had a similar problem on my '15 3.6 starting at like 4K now at 9K... there's like a constant grinding almost sounds like tire noise but I can feel it through the steering wheel(not really shaking it) and it starts after a decent highway commute above 20 min. I've brought it in twice with those complaints thinking it may a front wheel bearing as those have been so common in Subaru.(my 06 legacy had like 7 wheel bearings changed) There is not a loud typical wheel bearing whine, but sometimes after slowing down off the highway I hear the wind down but not at highway speeds. They've said both times they really couldn't duplicate it or it wasn't that much.....This shit drives me fackin crazy. I'll have to wait till this thing whines like hell to get it changed it seems.... you can write to SoA, Im sure they are aware of that since it appears to be a recurring quality issue that they havent addressed. did you try an independent mechanic ? mine told me right off the bat my bearing was shot by just driving with me (in another car i had recently). Link to comment Share on other sites More sharing options...
staygrippin52 Posted September 17, 2015 Share Posted September 17, 2015 UPDATE: this is what I got from my service advisor: new axle went in, car still feels the same. Hes working with tech line has a bunch of test to perform tomorrow(today) I will keep you informed He(mechanic) thinking possibly viscous but no definite yet. (got this message at 10:30PM last night lol) its almost 5pm here in NY and no update yet. Link to comment Share on other sites More sharing options...
ammcinnis Posted September 17, 2015 Share Posted September 17, 2015 He(mechanic) thinking possibly viscous but no definite yet. The 2015/2016 Legacy doesn't use a "viscous" transfer clutch. "If you don't know where you're going, any road will take you there." ~ The Cheshire Cat (Alice in Wonderland) Link to comment Share on other sites More sharing options...
staygrippin52 Posted September 17, 2015 Share Posted September 17, 2015 well now what should I do? the car is an automatic 2.5i premium model Link to comment Share on other sites More sharing options...
Yoda_One Posted September 17, 2015 Share Posted September 17, 2015 If it not right use the lemon law or contact SOA about a replacement. Laughing at Oneself and with Other is good for the Soul Link to comment Share on other sites More sharing options...
staygrippin52 Posted September 17, 2015 Share Posted September 17, 2015 ammcinnis - just got off the phone with my service advisor 1 Subaru ATAC (? whatever that means) and 3 Toyota atac's mechanics all say its the Viscous coupling, Subaru is telling them that's not it and to keep performing tests using a scan tool. Link to comment Share on other sites More sharing options...
ammcinnis Posted September 17, 2015 Share Posted September 17, 2015 ammcinnis - just got off the phone with my service advisor 1 Subaru ATAC (? whatever that means) and 3 Toyota atac's mechanics all say its the Viscous coupling ... As far as I know: For the 2015/2016 Legacys and Outbacks, the only transmission that still uses a viscous transfer clutch is the manual, sold only in Canada (at least for North America). The CVTs (both G1 and G2) use an electrically-controlled, hydraulically-actuated multi-plate transfer clutch. Sources: 2015 Legacy/Outback Factory Service Manual; 2015 Subaru transmission technical training materials. There may be another "viscous coupling" they're talking about, but I doubt it. "If you don't know where you're going, any road will take you there." ~ The Cheshire Cat (Alice in Wonderland) Link to comment Share on other sites More sharing options...
staygrippin52 Posted September 17, 2015 Share Posted September 17, 2015 ok I will come back with an outcome hopefully tomorrow Link to comment Share on other sites More sharing options...
jsmythe Posted September 18, 2015 Author Share Posted September 18, 2015 Good input on this thread. Dropping the car off on Wednesday. Hope it's just bearings and they don't give me the run around. My GPS is also flaking out - no voice guidance, they may have to replace the unit. Keeping fingers crossed. I want not to be disappointed with the car but little things have added up - way to young at 7K miles... Link to comment Share on other sites More sharing options...
zero7404 Posted September 18, 2015 Share Posted September 18, 2015 a history of replacing defective bearings thru different generations of subarus is not good ... imo .... how can i trust they wont go bad again in the near future ? i wouldnt get crazy and suggest these are regular wear items that couldnt last for at least 100k miles. Link to comment Share on other sites More sharing options...
GTEASER Posted September 18, 2015 Share Posted September 18, 2015 Honda, Ford, Chrysler, and probably many others have had large spread wheel bearing issues in the past across multiple models. And that was just a quick internet search, I'm sure a more thorough search would yield a longer list. It's not unusual, it happens, just get them replaced and enjoy your car. GTEASER's 2012 Legacy GT - Sold GTEASER's 2009 XTeaser - Sold GTEASER's 1992 Legacy SS - Sold Link to comment Share on other sites More sharing options...
staygrippin52 Posted September 18, 2015 Share Posted September 18, 2015 Soooooo text I got from advisor around 2pm 9/18 He has to remove and inspect the viscous then call Subaru back. What a process this is. Stay in the car obviously. You won't have your car back probably till the middle end of next week. I'm sure we will need to replace it but Subaru wants us to remove open and inspect it. That's normal policy and procedure on their end. I guess they want to know what malfunctioned Link to comment Share on other sites More sharing options...
SubieN8 Posted September 18, 2015 Share Posted September 18, 2015 WOW^^^ A pro is that you get another new car! Link to comment Share on other sites More sharing options...
1692 Posted September 18, 2015 Share Posted September 18, 2015 Soooooo text I got from advisor around 2pm 9/18 He has to remove and inspect the viscous then call Subaru back. What a process this is. Stay in the car obviously. You won't have your car back probably till the middle end of next week. I'm sure we will need to replace it but Subaru wants us to remove open and inspect it. That's normal policy and procedure on their end. I guess they want to know what malfunctioned Even though it's taking a long time, at least you aren't getting the runaround about the situation and they are taking it seriously. I know I'd rather someone do the proper inspections instead of blow off the concern and have it lead to something more serious down the road. Link to comment Share on other sites More sharing options...
staygrippin52 Posted September 18, 2015 Share Posted September 18, 2015 Well I did call subaru corporate to see if they had some file on repairs(i have a case #), they didn't and someone was assigned to my case that was supposed to get back to me today(9/18)and they didn't. Link to comment Share on other sites More sharing options...
SubieN8 Posted September 18, 2015 Share Posted September 18, 2015 ^^^ I was in that boat with both my 2008 Passat and my 2014 Mustang. VW and Ford weren't all that customer centric. Hopefully SOA will be better! Link to comment Share on other sites More sharing options...
zero7404 Posted September 18, 2015 Share Posted September 18, 2015 seems to be a widespread problem .... what fails first with most of these situations, the seals or the bearing elements themselves ? Link to comment Share on other sites More sharing options...
DA_MAXX Posted September 19, 2015 Share Posted September 19, 2015 jsmythe, what's the build date of your subi ? Pls keep us updated on what is found. I just picked my 15 Legacy, prem, at the end of Aug. with a build date of April. Only have 1k miles. Link to comment Share on other sites More sharing options...
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