rao Posted February 22, 2005 Share Posted February 22, 2005 A few weeks after I bought my Legacy I received the guaranteed trade in offer letter from Subaru. Late is late and I understand that. Fortunately I received close to the guaranteed trade in price, but I sold the car to a different dealer so I had to pay more in sales tax. Yesterday a letter arrives from Subaru saying that I had purchased the my Legacy within the time of the trade in offer, had not participated, there must have been some sort of clerical error and it contained $500 Subaru Bucks! Rob IF YOU CARE ABOUT YOUR CAR YOU SHOULD NEVER DRIVE IT Link to comment Share on other sites More sharing options...
Opie Posted February 22, 2005 Share Posted February 22, 2005 Damn...I wish I'd get $500 worth of Subarubucks in my mailbox! I got the free maintenance though... A few weeks after I bought my Legacy I received the guaranteed trade in offer letter from Subaru. Late is late and I understand that. Fortunately I received close to the guaranteed trade in price, but I sold the car to a different dealer so I had to pay more in sales tax. Yesterday a letter arrives from Subaru saying that I had purchased the my Legacy within the time of the trade in offer, had not participated, there must have been some sort of clerical error and it contained $500 Subaru Bucks! Link to comment Share on other sites More sharing options...
Guest *Jedimaster* Posted February 22, 2005 Share Posted February 22, 2005 Damn, I'd love to get a letter like that! My mail only seems to tell me that I owe people money. Link to comment Share on other sites More sharing options...
gt_ltd Posted February 22, 2005 Share Posted February 22, 2005 rao, what subaru did you drive b4? This Space For Rent Link to comment Share on other sites More sharing options...
rao Posted February 23, 2005 Author Share Posted February 23, 2005 The last one was a 2003 WRX Rob IF YOU CARE ABOUT YOUR CAR YOU SHOULD NEVER DRIVE IT Link to comment Share on other sites More sharing options...
PGT Posted February 23, 2005 Share Posted February 23, 2005 I traded the WRX in under the GTP. Some issue about it being my fiance's car and not mine, they didn't want to do the $500 SubaruBucks as promised. Talked to customer service, they told me to send a bill for Subaru accessories or service and they would reimburse up to $500 instead. So, got the STS and Homelink mirror (installed) and got the check. A month later, I get a letter with $500 in SubaruBucks as part of the GTP. Hmm....what to do?? Cobb AccessPort fits the bill nicely. I don't think I would have spent the $645 out of pocket, but Subaru made it easy for me Link to comment Share on other sites More sharing options...
agctr Posted February 23, 2005 Share Posted February 23, 2005 Fantastic news, I think that is the way the build product loyality, this is something that Subaru is WAY leading the competition on. S3x may sell but service and keeping a good working relationship with your clients will always have them coming back time and time again. Adam. Link to comment Share on other sites More sharing options...
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