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What's on your mind at this instant? -- Volume 13


ammcinnis

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Rant ahead

 

My company has had 3 of our outside sales reps (which is what I do) quit in the last 1.5 months.

 

At full staffing we're around 14 sales people.

 

I have one offer on the table and an interview with another company coming up. I'll take the first offer, but would prefer to go with this upcoming interview company.

 

I spoke with a recent quit, and he said he's heard from 3 other people who are actively looking.

 

We're a smallish company, maybe 90 people, and the owner is a micromanaging asshole that screws with the compensation of salespeople. Last year he took away all of our power plants (we do industrial process controls) and assigned them to a couple recently highered "specialists". Mid covid, when business was already down. And didn't make up for it by bumping up our commission rate or lowering our target or anything like that.

 

Power plants were 10% of my 2019 revenue. And as a commission only salesperson, it hurt. The move also was unsuccessful, business at those plants fell off a cliff since the account change.

 

I've heard stories of him doing similar things in the past. Like cutting the commission rate of his top sales people cause he thought they were making too much money and therefore not motivated to continue growing the business.

 

No thanks.

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My company does quarterly updates of salesperson standings, but we're all on different commission structures, so it isn't exactly clear who is making what, and what they need to hit to get their target

 

Company I'm interviewing with is a little more stable pay structure. I currently am commission only, so kinda high risk, high reward.

 

This other company is salary plus bonus based on where you are relative to target, plus profit sharing based on how the whole division does. Pretty sure the salary plus bonus will be higher than my current role, but maybe not as much upside if everything swings my way here...and the owner doesn't screw me again

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As a long-time business owner, one of my pet peeves is businesses who price-gouge their customers. This week I came across an especially egregious case. I determined that a local HVAC contractor with a good technical reputation is marking up prices on common replacement parts as much as 925 percent! Example: They are charging $244.00 for a motor run capacitor that I can buy over the counter, in town, for $24.01! (Exact same part, from the same manufacturer.) I understand the justification for reasonable price markups on repair parts, but this is ridiculous ... and beyond ethical, IMO. [End of Rant] Edited by ammcinnis

"If you don't know where you're going, any road will take you there." ~ The Cheshire Cat (Alice in Wonderland)

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Did you account for their service fee? Their labor is out if control.
Or supply chain issues when they run out of stock. Major issues with this right now across many industries.

 

Sent from my SM-G998U using Tapatalk

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Did you account for their service fee?

In the case of the motor capacitor, the tech spent 45 minutes on site and the labor charge was $98.

 

Or supply chain issues when they run out of stock.

In this instance, that was not the case. The capacitor in question (a common part) was available off-the-shelf from several local wholesale distributors.

"If you don't know where you're going, any road will take you there." ~ The Cheshire Cat (Alice in Wonderland)

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I replaced the cap on my 17y/o compressor last summer with one from Amazon, $15. No skills here!
Did mine 3 or 4 years ago. But bought from a local HVAC shop cause it was hot as shit outside and I wanted it immediately
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  • I Donated
Did mine 3 or 4 years ago. But bought from a local HVAC shop cause it was hot as shit outside and I wanted it immediately
After our blower motor on our 16 year old HVAC went up during a cold snap and I had to take it apart and regrease the bearings three times a day to limp it along until the one I ordered arrived... I decided the next sign of trouble, and I'd replace the whole system, because I'm not about being without AC during a Baltimore summer.

 

Compressor started making an alarming cyclic metallic buzzing sound the next summer. I didn't even second-guess. Just started getting quotes. Had a new HVAC system 4 months later.

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AC is a must here in the Central Valley, CA,. Twice a year, spring and mid summer I'm cleaning the dust/dirt off the vents on the condenser unit. Just like cleaning the intercooler on our LGT.
My wife's balls are delicious.
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  • I Donated
AC is a must here in the Central Valley, CA,. Twice a year, spring and mid summer I'm cleaning the dust/dirt off the vents on the condenser unit. Just like cleaning the intercooler on our LGT.
Just be careful with the soap!
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In the case of the motor capacitor, the tech spent 45 minutes on site and the labor charge was $98.

 

 

In this instance, that was not the case. The capacitor in question (a common part) was available off-the-shelf from several local wholesale distributors.

Not necessarily about the part being on the shelf, its replacing inventory once that one is gone. Supply chain affects in-stock inventory just as much as backordered.

 

Sent from my SM-G998U using Tapatalk

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