Matt166 Posted February 26, 2013 Share Posted February 26, 2013 Hi folks, posting from the side of the roadworks apologies for poor grammer. Had some steam coming from the engine bay earlier, had a look around and felt like it was coming for above the bottom rad hose on the block side. Booked her inat the stealership for them to look at (my suspicion is a bad water pump). Got 10 miles down the road to dealer and fans started running, so not to risk anything pulled over and am now waiting for a aaa tow. My question - is it for sure the water pump or do you guys have other ideas? Bottom hose is cold, top hot, overflow tank normal. I would normally say tstat but that wouldn't explain the leak would it? This gates pump only has 50k on it for those pondering oem or nots information . Link to comment Share on other sites More sharing options...
I Donated Too sigmafour Posted February 26, 2013 I Donated Too Share Posted February 26, 2013 never mind the grammar. wut? didn't understand some of what you were saying but water pump is needed to move the hot water around the system, so if bottom is cold and all hot up top... then your guess is probably correct, other than a blockage preventing the water flowing... So you have 155K on the engine? Link to comment Share on other sites More sharing options...
Matt166 Posted February 26, 2013 Author Share Posted February 26, 2013 Ya, 152k. Hearing back from dealer this morning. Anybody have any luck returning those gates pumps? I see on their website they have a lifetime warranty. Link to comment Share on other sites More sharing options...
Matt166 Posted February 27, 2013 Author Share Posted February 27, 2013 Ok, it was the pump, I'm going to give gates a chance at a refund before I put the pictures up - they are pretty scary. Link to comment Share on other sites More sharing options...
I Donated Too sigmafour Posted February 27, 2013 I Donated Too Share Posted February 27, 2013 oh dear. Yes I would like to see that... what broke? Link to comment Share on other sites More sharing options...
Matt166 Posted February 27, 2013 Author Share Posted February 27, 2013 The impeller ground a hole in the casing, at which point it broke clean off the shaft. My coolant (what was left) was full of shavings. Luckily the pulley held - could have been much worse. Link to comment Share on other sites More sharing options...
I Donated Too sigmafour Posted February 27, 2013 I Donated Too Share Posted February 27, 2013 indeed... Gates is good stuff and well respected. I do not doubt they'll honor their warranty. Link to comment Share on other sites More sharing options...
sanchitosonria Posted February 27, 2013 Share Posted February 27, 2013 Sorry to hear. Curious to see some pics... Link to comment Share on other sites More sharing options...
Matt166 Posted February 28, 2013 Author Share Posted February 28, 2013 Some pics of the WP for anyone interested/wondering if they should use OEM or not. I have no idea why the impeller started grinding on the housing, it almost seems there were not enough spacers installed for the correct clearance. Like I said, lucky that the pulley held out, only just by the looks of it - it is almost unturnable by hand even with the impeller broken off. Link to comment Share on other sites More sharing options...
I Donated Too sigmafour Posted March 2, 2013 I Donated Too Share Posted March 2, 2013 Any update from Gates? Link to comment Share on other sites More sharing options...
Motorman_55792 Posted March 2, 2013 Share Posted March 2, 2013 I had a water pump lock up on an outback my wife drives and it snapped the timing belt. Pistons hit every valve! Link to comment Share on other sites More sharing options...
Matt166 Posted March 4, 2013 Author Share Posted March 4, 2013 Any update from Gates? I've pretty much given up. Called them and apparently they do not deal with warranty claims from the end user. I would have to contact the firestone service center in VA that did the timing belt for the PO. As I am in Colorado right now Im not sure thats going to work. Link to comment Share on other sites More sharing options...
I Donated Too sigmafour Posted March 4, 2013 I Donated Too Share Posted March 4, 2013 I am very sorry to hear that. I think a lot of us have Gates parts - I have assumed them to be very good - but good needs to also be backed up with good customer service. Link to comment Share on other sites More sharing options...
Matt166 Posted March 4, 2013 Author Share Posted March 4, 2013 I am very sorry to hear that. I think a lot of us have Gates parts - I have assumed them to be very good - but good needs to also be backed up with good customer service. Meh, shit happens, just glad it didnt take my engine. Looking at numerous posts on the forum I get the feeling that its just the water pump that people have had trouble with. Link to comment Share on other sites More sharing options...
mwiener2 Posted March 4, 2013 Share Posted March 4, 2013 Where in CO are you? I may be able to help you with a warranty claim for Gates. Every suby shop I know uses Gates TCKWP328 and I rarely hear of problems. Stuff happens though. My Mods List (Updated 8/22/17) 2005 Outback FMT Running on Electrons Link to comment Share on other sites More sharing options...
Matt166 Posted March 4, 2013 Author Share Posted March 4, 2013 I had a water pump lock up on an outback my wife drives and it snapped the timing belt. Pistons hit every valve! Nasty! I bet it cost a little more than the $600 Glenwood Springs suba charged me. I actually was very impressed with the service, normally I stay away from the dealers but Alex in the service department was extremely fair, they helped me out a little too - cant say enough kind words about them. Where in CO are you? I may be able to help you with a warranty claim for Gates. Every suby shop I know uses Gates TCKWP328 and I rarely hear of problems. Stuff happens though. Im in Avon, working up at Beaver Creek. The posts I read were probaly old ones regarding the poor fitment of the pumps, I am sure they have improved the issues by now, I just must of had a dud. Link to comment Share on other sites More sharing options...
mwiener2 Posted March 4, 2013 Share Posted March 4, 2013 Too far away for me to help, sorry My Mods List (Updated 8/22/17) 2005 Outback FMT Running on Electrons Link to comment Share on other sites More sharing options...
Motorman_55792 Posted March 4, 2013 Share Posted March 4, 2013 Ya... It cost plenty! When the dealership told me it hit every valve I had to go see for myself. Yup. Every one. So my point really was it was not so bad only losing the pump! Link to comment Share on other sites More sharing options...
Max Capacity Posted March 4, 2013 Share Posted March 4, 2013 If you have the invoice from the shop in VA, you should contact them and see if they will you out. I thought OEM was Gates also ? 305,600miles 5/2012 ej257 short block, 8/2011 installed VF52 turbo, @20.8psi, 280whp, 300ftlbs. (SOLD). CHECK your oil, these cars use it. Engine Build - Click Here Link to comment Share on other sites More sharing options...
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