agctr Posted December 16, 2005 Share Posted December 16, 2005 When you have your Subaru serviced at a genuine Subaru Dealership, do you recieve a Service Survey phone call after the service was preformed ? Ada///M. Link to comment Share on other sites More sharing options...
wukindada Posted December 16, 2005 Share Posted December 16, 2005 Service @ my dealer (Mastro) is excellent:) Followup by SOA is non existant:( I have NEVER been contacted by them! Toyota 6EATS .........SUCK!!!!!! Link to comment Share on other sites More sharing options...
agctr Posted December 16, 2005 Author Share Posted December 16, 2005 Ever since I have had my Subaru serviced at Docklands I have recieved a followup call. Just nice to know that they care. Ada///M. Link to comment Share on other sites More sharing options...
Guest *Jedimaster* Posted December 16, 2005 Share Posted December 16, 2005 It's probably less that they care and more that they want to make sure people aren't feeling screwed, but it is nice, nonetheless. I've never had my car serviced at a dealer, so I can't comment on my own experience. I kind of fear going to a dealer knowing that it's been modded and prefer to do my own work. If it's beyond the tools I own, there's a couple Suby techs down the road from me that work after hours for damn good prices- have their own shop with life, tools, air compressor and everything Only had to use them once=my skillz w/teh tools are pretty good. Link to comment Share on other sites More sharing options...
BDII Posted December 16, 2005 Share Posted December 16, 2005 I get superb service, but no follow up Need forum help? Private Message legGTLT Link to comment Share on other sites More sharing options...
agctr Posted December 16, 2005 Author Share Posted December 16, 2005 Thanks for the feedback guys. Keep it coming.... Ada///M. Link to comment Share on other sites More sharing options...
legacy_y_tu Posted December 16, 2005 Share Posted December 16, 2005 The one time I've been to the dealer I received a survey. I was very happpy with them. Link to comment Share on other sites More sharing options...
jagcars26 Posted December 16, 2005 Share Posted December 16, 2005 The one time I've been to the dealer I received a survey. I was very happpy with them. Ditto Link to comment Share on other sites More sharing options...
legacy2005 Posted December 17, 2005 Share Posted December 17, 2005 no call at all. follow up calls is kind of a dealer specific thing. some feel they need to do it and some dont bother at all. i bought my mazda and my subby at the same dealership and have yet to get a follow up call, or any other kind of call regarding my cars. Work hard. Play even harder. My Garage Link to comment Share on other sites More sharing options...
f1anatic Posted December 17, 2005 Share Posted December 17, 2005 Who actually services at STEALerships ? For the record I only buy the oil filtuh ! Link to comment Share on other sites More sharing options...
agctr Posted January 24, 2006 Author Share Posted January 24, 2006 Just wanted to start this thread up again as I know we have had some new members join here in the past few weeks. All feeback is greatly appreciated. TIA Ada///M. Link to comment Share on other sites More sharing options...
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