Jp1975

That sounds good to me! After reading your post I’m getting excited, my salesperson had called me Wednesday to tell me the status had changed to “released” so going by what you were told I’m hoping mine is on the way as well. I had called Subaru 3 weeks ago and was told his system was showing an arrival of 7/20-7/31. So that seems to be holding up.

My order was placed January 20. I think the XTs, especially the Limited models, were significantly delayed. I’ve been regularly checking various dealer web sites around me and I’ve seen a fair number of Legacys (Non-XTs)on their lots. In the pictures they show of the cars I’ve seen 6/20 as the manufacture date so they are coming in more regularly. And now I’m seeing more Touring XTs pop up and one or two Limited XTs. I was told Wednesday by my salesperson that my Limited XT now shows a status as “released”, so based on the post above I’m assuming that it may be on a truck as I write this, fingers crossed.

Spoke to my salesperson this morning and she said the status of the vehicle on order has been changed to “released”, so hopefully the next update will say shipped or on the truck. I will check the software on the car when I’m called in. I have a copy of the technical service bulletin that they should have by now that covers the new 504 software update.

I didn’t think about the opening and closing the drivers door, after turning the car off. What we had to do as well as others was shut the car down for some extended period of time, for us it was usually when we got home, parked and checked it the next morning. But maybe just the opening and closing would have done the same thing. Either way this software is going to be a nightmare for dealer service departments. Most of their customers do not follow auto forums to get some idea of what’s wrong and how to deal with it. I’ve always kept up with phone and tablet forums, never thought I’d have to do the same with my car.

The audio going dead is one of the common occurrences with the older software - 502 - that most of the 2020s came with. We’ve experienced it along with various other issues. With some of these just turning the car off and then immediately back on doesn’t resolve it, leaving the car off for 20-30 minutes will generally fix it. Sometimes the immediate off/restart will fix some of the issues, temporarily. The new/current software release 504 deals with a lot this but some dealers are not yet up to speed on this since it was released toward the end of June.

I couldn’t find any reference to a recall or issue with any 2020 models. I checked our 2020 Legacy and Outback, no recall. I could only find 2019 vehicles involved in recalls.

I agree with you but once the software is updated it’s more convenient to access the control so will be less of an issue for me. However if they had just implemented a time delay, such as if the car was stopped for 30 seconds or longer it would kick in, I would just leave it on. There are many occasions in heavy traffic in backups or long stoplights that I turn the engine off myself so this function would do what I would probably do myself and I would appreciate the convenience. However shutting the engine down at stop signs or when pulling into a parking space and then restarting again is silly. If they can’t give us a button to turn it off completely - through restarts as you want - then alter the programming for longer intervals.

Exactly! Especially since 2 taps and you turn the function off. Without risking damage or invalidating your warranty. Seems like a no brainer to me. I wish that it would remain off after restarting the car but unless you’re making a lot of short trips and stops 2 taps isn’t that onerous. Takes about as much time as pulling your seatbelt out and buckling it.

They come on the Legacy Touring XT, I’m not certain if they’re available on other trim levels.

We’ve had 3 Subaru turbo vehicles and I have a 4th on order. Two of them are 14 and 15 years old. Never a problem with the engines. We had driven the 6 cylinder versions at a dealer and with a friend’s car in the past. They felt sluggish compared to the turbos and not as well balanced with the extra weight up front. Subaru does an outstanding job with the turbos and I wouldn’t purchase a non-turbo version. We had some reservations at one time until we drove a 6 cylinder Outback and then compared it to the Outback XT that my wife purchased. The comparison was stark, and durability has not been a problem.

One thing to do when you get the vehicle check for the software version on the head unit. 504 is the newly released version and newly delivered cars such as yours should have that installed. But if not check and have the service department do the update. It fixes a whole host of bugs in the previous software. Unfortunately my dealer’s service department doesn’t seem to know about it. But when I get my car I will check and if it shows 504 I will bring it to their attention and have them do my wife’s Outback Onyx XT that still has 502 with all the issues. You can check when you get it by going to Settings on the screen and then scroll down to System and that will show the version.

Just got a text from my salesperson with the VIN number and a delivery date of July 31. Called Subaru and will be getting the customer loyalty coupon of $500 to use against the purchase price and his screen shows delivery between 7/20 and 7/31. I’m happy.

I only know what the Subaru rep told me this morning when i called that the factory was not shut down and that he would follow up to see why mine hasn’t been scheduled yet and would get back to me. I’m hoping he knew what he was talking about.

I feel you. I ordered a Limited XT in January and shown a May delivery at that time, then the shutdown. The last time I checked by calling Subaru myself I was told that mine shows an “arrival” in July. Well here we are a week into July and I’ve heard nothing. I’m going to call again tomorrow. I’ve seen people who placed orders in February and March getting those cars delivered in the last couple weeks. But I believe those were Outbacks. The Legacys seem to be a different story, and the Limited versions seem to be even rarer. I’ve checked a few dealer websites and I see that Touring XT models with a June manufacture date (they have included pictures with the door sill plate visible) popping up at a few dealers. If I’m told that my order has again been pushed off into August I may have my dealer look for a Touring XT that closely matches what I want. Otherwise it will only be a month or two before 2021 orders will be accepted. If your order is for a Touring version you may be able work something out soon. But I think you should call Subaru yourself - (800) 782-2783 - if you have that VON (vehicle order number) give that to them and they can check the status of the production. The dealers don’t get a lot out of special orders and don’t have a lot of incentive to keep on top of what’s going on.

As @gibjer stated there are various factors that affect this function. Some have been able to modify what they do to circumvent it but not consistently. My wife has had her Onyx XT Outback since January, she refuses to turn the function off, and has not been able to effectively stop the function. The XTs seem to restart more quickly for whatever reason than the others. By that I mean that after the engine stops it will restart even when she’s done nothing, no release of the brake pedal, no touching of the accelerator or any change in her interaction that she’s aware of. It appears that the non-XTs require more action from the driver to trigger the restart. The only real consistency is that keeping the defogger on will prevent the function from kicking in. It annoys me a lot when I’m in the car with my wife but she doesn’t want to mess with the controls. I wouldn’t mind if the feature had been implemented with some kind of time delay - such as being stopped for 30 seconds or more when in a heavy traffic backup or at a long stoplight with a lot of traffic. I do that manually myself frequently when in those situations. But to shut down because you’re at a stop sign or pulling into a parking spot (and then restarting as you lift your foot off the brake pedal) is ridiculous.

If you look at the reply, it was .39 gallons.

New software has just recently been released. It makes the stop/start a little more convenient to turn off, 2 taps instead of 3. It also fixes, hopefully, many of the glitches people were experiencing with the head unit and Starlink. Apple Car play is full screen also. My wife has the 2020 Onyx Outback with the Startex material for the seats. The seats are extremely comfortable and I would expect they would be in any fabric. Hers came with the wood grain trim but it’s in locations where I never really notice it so I don’t consider it worth paying for. I like hers so much I placed a Legacy order in January, I’m currently driving an ‘06 Legacy. Due to Covid and factory shutdown I haven’t gotten the car yet, it’s a possibility that I may get it by August but I’m losing hope and just may cancel and place an order for the 2021s when they start accepting them. Mine is a Limited XT which are rare right now, the other models seem to be more readily available. I did not include the wood grain, from my wife’s interior, which is identical between the Legacys and Outbacks in the front, I’d be paying for something I’d never notice.

I’m assuming your dealer did the update. Did they have any issue in doing it, were they aware of it or did you have to inform them?

The newly released software - 504 - puts the setting in a slightly more convenient location. I think only 2 taps required to get to it. You also get full screen Apple Car Play.

Yes, its best to have the dealers do this. Some units have not fared well and the dealers have had to replace them. I believe at some point they can be downloaded onto a usb stick and installed on the unit but if the proper procedure is not followed there could be a big problem. Most are going to have regular service performed about twice a year and can have them check available updates then. This particular one I would make an effort to do as soon as possible as there have been multiple reports of significant issues, I know my wife has run into most of them. Unfortunately she just had her regular 6000 service before it came out so will have to schedule another appointment soon.

From the discussions I’ve seen there are no over the air/wifi updates currently. Speculation is that whatever will be offered that way would not be a full update. As to the cost, I think dealers are still getting coordinated on the process. That’s why I suggested making an appointment to check, rebooting, loss of audio, or any other glitch you may have experienced, even if you haven’t experienced any many others have and they are well known. Just mention that you’re aware of an update that may resolve it. That way it’s clear that it’s a warranty service. My wife has seen quite a few but her service a week ago shows 502 as the software at that point. But now that 504 is available we will wait a few weeks and then schedule an appointment.

That’s really good news, enjoy the car. I’m hoping my July “arrival” holds up and I get the car by August if nothing else happens. Otherwise I’ll cancel the order and then look at placing one for a 2021 in September or October.

Yes the new software, believe it’s 504, is out. The dealer response that’s been posted has varied. Some have had no problem getting appointments to have it updated, others said the dealer wasn’t aware of it, some said they were told that the service departments don’t do an update unless a problem has been reported, and at least one was told it would cost $125. My suggestion is to make a service appointment for a rebooting head unit and tell them you’re aware of a software update that may fix this. My wife has an Onyx Outback purchased in January and she’s run into essentially every software issue that’s been reported in the forums. Unfortunately she just had the car in for it’s first service and was told the software was up to date, this was before the release of 504. We’re going to wait until the end of July or first of August, by then most dealers should be up to date on the new software, and she will make an appointment based on a spontaneous rebooting head unit. She has seen that happen but only once fortunately. The new software does give full screen Apple Car Play, as well as moving the stop/start button to a more convenient location.

Got an update on my order, they are at full production, and mine shows a July “arrival”, which may mean when it is scheduled for the production line. They will begin 2021 production toward end of August. On an Outback forum someone who placed his Outback order in February just recently got the email with VIN number stating first week of July delivery. I’m a little ticked that someone who placed an order in Feb. has already gotten a VIN. But maybe they are scheduling Outbacks before Legacys.

Yeah, 4 months before the shut down. Now it may actually be a 2021 by the time it’s produced.