LosAngelesLGT Posted March 29, 2013 Share Posted March 29, 2013 I spent what seemed like a lot of money to some for my headlights from IDRVSLO and I have to say his continued customer service and support makes me a more than happy customer. Now to figure out how to surprise my wife with a set of IDRVSLO headlights for the OBXT... Link to comment Share on other sites More sharing options...
mk6933 Posted April 4, 2013 Share Posted April 4, 2013 Scott, I sent you a few emails. I need my tracking info and my lights this week. Thanks. Link to comment Share on other sites More sharing options...
IDRVSLO Posted April 4, 2013 Author Share Posted April 4, 2013 Replied! [ Link to comment Share on other sites More sharing options...
spurs442 Posted April 4, 2013 Share Posted April 4, 2013 Has anyone got any detailed information on how they wired their Halos and or Demon Eyes? Just trying to get an idea. Where did you mount your switches? Link to comment Share on other sites More sharing options...
IDRVSLO Posted April 9, 2013 Author Share Posted April 9, 2013 Email sent with some tips! ^^^^ [ Link to comment Share on other sites More sharing options...
jrprice Posted April 9, 2013 Share Posted April 9, 2013 Just so everyone knows, Scott did get a hold of me after my previous post. I'd been trying to get a hold of him through an email address he no longer used. He shipped me a new set of lights and they arrived quickly with no further problems. I'm sensing a pattern here. I paid over 1k for a set of lights on Jan 2nd and have yet to receive them. Instead, I keep getting stories about UPS shipping to the wrong address, then breaking tabs, then UPS not returning them so that he has to order new internals, etc, etc.....really? WTF? This is no way to run a business......the whole while I keep telling him that I don't necessarily mind the wait since I know he does good work but that you have to keep your customers informed. If this were a job he would have been fired long ago. Link to comment Share on other sites More sharing options...
spurs442 Posted April 9, 2013 Share Posted April 9, 2013 Email sent with some tips! ^^^^ What email address? Pm me please. I can not find it but I have a ton of email addresses Link to comment Share on other sites More sharing options...
IDRVSLO Posted April 13, 2013 Author Share Posted April 13, 2013 Responded. I am down in Oregon for Army Reserve training from 4/10-15 please allow for a little bit slower response time. All current pms answered. [ Link to comment Share on other sites More sharing options...
hassa Posted April 24, 2013 Share Posted April 24, 2013 Hey Scott - still waiting for tracking.......... Link to comment Share on other sites More sharing options...
IDRVSLO Posted April 24, 2013 Author Share Posted April 24, 2013 Sent you a text yesterday with tracking, picture included. [ Link to comment Share on other sites More sharing options...
leakypipe86 Posted April 27, 2013 Share Posted April 27, 2013 Would appreciate an update. Thanks, Scott. Link to comment Share on other sites More sharing options...
IDRVSLO Posted April 28, 2013 Author Share Posted April 28, 2013 Update sent! [ Link to comment Share on other sites More sharing options...
SomeZero Posted April 29, 2013 Share Posted April 29, 2013 I think i sent you a PM, but it isn't showing in my sent items, let me know if you did not receive it i will send it again . thanks Link to comment Share on other sites More sharing options...
LosAngelesLGT Posted April 29, 2013 Share Posted April 29, 2013 We need to make sure that my replacements are together and to me before the end of May so I can get the car together for the next show. Link to comment Share on other sites More sharing options...
IDRVSLO Posted April 30, 2013 Author Share Posted April 30, 2013 Shoot me a text tomorrow so we can work on locating you a set. If you know of one send me the info. Thanks! [ Link to comment Share on other sites More sharing options...
IDRVSLO Posted April 30, 2013 Author Share Posted April 30, 2013 As per discussions with SBT no new orders will be placed after 4/29. All current orders will be filled. I will notify the community of any changes to this. Thanks for the support! Scott [ Link to comment Share on other sites More sharing options...
LosAngelesLGT Posted April 30, 2013 Share Posted April 30, 2013 (edited) Shoot me a text tomorrow so we can work on locating you a set. If you know of one send me the info. Thanks! We can work on locating me a set? I recognize that you have been out of town but you need to on this man. At this point my time involvement has to be cut. I bent over backward for UPS and have dedicated several days doing everything I could to assist a situation I honestly have nothing to do with. I see several individual lights but no pairs and an unmatched set will not be serviceable unless a a lot of extra work goes into it (making them match, polishing, etc). I need you to replace my lights broken in shipmet from you with like ones by the end of May or I need you to replace my lights with reasonable quality OEM and need a full refund. We have to move forward with this. Edited April 30, 2013 by LosAngelesLGT Link to comment Share on other sites More sharing options...
LosAngelesLGT Posted April 30, 2013 Share Posted April 30, 2013 For those not involved, UPS has given both me and Scott the run around. Scott has not given me the run around. Scott txted me promptly this morning and has been exemplary in his communication by txt, phone and pm. Notably he has been out of town and just started at Mercedes which has held things up! Congrats on the new position Scott! I am overwhelmed with my already full plate (if you have not noticed my absence from the forum) and simply do not have time to dedicate to this and need Scott to help me as a vendor. Scott does not have a problem doing that, I am just trying to keep us on schedule as there are car shows and races comning up again. Link to comment Share on other sites More sharing options...
IDRVSLO Posted April 30, 2013 Author Share Posted April 30, 2013 We have spoken and I am in search of a set for him by we I was referri g to keeping him informed and for his approval on any set purchased. All is on track. [ Link to comment Share on other sites More sharing options...
famaya26 Posted May 1, 2013 Share Posted May 1, 2013 So no more lights available? That sucks Good luck man with whatever is next for you. Link to comment Share on other sites More sharing options...
Racoonlord Posted May 6, 2013 Share Posted May 6, 2013 Hey Scott, My order was on April 16th. Based on what you said on an earlier post all orders will be fulfilled that were made before April 29th, my payment of $850 has cleared into your account and I've emailed you several times with no response. Where are we at with my order? Link to comment Share on other sites More sharing options...
hassa Posted May 6, 2013 Share Posted May 6, 2013 Still no lights......order placed on 1/2.......at this point, please refund my money. Link to comment Share on other sites More sharing options...
IDRVSLO Posted May 6, 2013 Author Share Posted May 6, 2013 Hey Scott, My order was on April 16th. Based on what you said on an earlier post all orders will be fulfilled that were made before April 29th, my payment of $850 has cleared into your account and I've emailed you several times with no response. Where are we at with my order? Replied Hassa I sent tracking to you a few day ago. [ Link to comment Share on other sites More sharing options...
hassa Posted May 7, 2013 Share Posted May 7, 2013 Replied Hassa I sent tracking to you a few day ago. According to your post - that would've been on 4/23.....I did not receive any texts from you and have since texted you (on 4/24) and sent an email (on 5/4) asking to resend. Seems like the only way to get a response from you is when posting on this forum. Link to comment Share on other sites More sharing options...
LosAngelesLGT Posted May 7, 2013 Share Posted May 7, 2013 Don't forget I need my lights in less than 3 weeks. Link to comment Share on other sites More sharing options...
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