meythodrider Posted January 25, 2006 Share Posted January 25, 2006 Anybody see this? http://money.cnn.com/2006/01/23/Autos/american_cars/index.htm?cnn=yes Suburu's are ranked below average, below the likes of Saturn, GMC, Pontiac, etc. The article does point out that problems cited can be anything from "squeaks" and "rattles" to major problems. Thoughts? Link to comment Share on other sites More sharing options...
tintinet Posted January 25, 2006 Share Posted January 25, 2006 Dunno. I've owned 5 Subarus. Nary a "problem." The STI, WRX, and Legacy rank pretty well in Consumer Reports reliability studies. Not sure what the deal is with J.D. Power.... Link to comment Share on other sites More sharing options...
joeb-z Posted January 26, 2006 Share Posted January 26, 2006 This study is for 3 year old, model 2002 cars. Also the data is culled for the articles US better than Japan bent. More complete version. http://www.jdpower.com/pdf/2005089.pdf Euro cars fare badly. Link to comment Share on other sites More sharing options...
RacingFish Posted January 26, 2006 Share Posted January 26, 2006 consumer reports scores subys pretty high... i guess its all in who you pay... i mean in which publication you read. Link to comment Share on other sites More sharing options...
MassiveAttack Posted January 26, 2006 Share Posted January 26, 2006 When I saw my local phone company had won an award from JD Power & Associates for customer service, I pretty much scratched them from any type of competent publication. Hell I think I might have just won a JD Power award for this post. Link to comment Share on other sites More sharing options...
Jedi Pimp Posted January 26, 2006 Share Posted January 26, 2006 ^^^ You did!! Your post was ranked high in initial quality, but sadly only in the middle in overall quality. It did good for observed quality and also not bad for total quality. You might need to work on long-term quality and perceived quality. Link to comment Share on other sites More sharing options...
melayout Posted January 26, 2006 Share Posted January 26, 2006 This is like JD & Power ranking Consumer Reports for worst reliablity ratings. I keed I keeed Link to comment Share on other sites More sharing options...
RuskiTrombone Posted January 26, 2006 Share Posted January 26, 2006 Consumer magazines are like weather men, I think they just shoot darts. Link to comment Share on other sites More sharing options...
Garandman Posted January 26, 2006 Share Posted January 26, 2006 When I saw my local phone company had won an award from JD Power & Associates for customer service, I pretty much scratched them from any type of competent publication. Hell I think I might have just won a JD Power award for this post. JD Power reports on customer serveys that are returned. Who Dares Wins スバル Link to comment Share on other sites More sharing options...
Euclid Posted January 26, 2006 Share Posted January 26, 2006 These numbers-oriented articles from financial news outlets just don't get it. Reliability of American cars has been just fine since the '90s. reliability isn't what is turning off consumers. Link to comment Share on other sites More sharing options...
iyalla Posted January 26, 2006 Share Posted January 26, 2006 JD Power reports on customer serveys that are returned. Only the people pissed enough would reply, skewing the results. Don't GM and Ford sell a lot of their cars to their own employees and these employees and ex-employees probably make sure they fill those surveys positively. I do agree that American reliability is not the problem. Its the little things that make consumers cringe. Like GM executives saying rollover protection is not that important in real life situations, OR selling cars that use the same light for both brake and signal in the rear (why?), OR passing the IIHS test only with OPTIONAL airbags wtf. Just little niggly things that well informed consumers would be turned off by. Its sad Link to comment Share on other sites More sharing options...
The B4 Posted January 26, 2006 Share Posted January 26, 2006 JD Power is a fraud. It takes money for its "consulting services". You don't pay... you don't get a good score. They also allow their name to be used in advertising Consumer Reports is a much better source. It's for the people... by the people. And they don't allow their name to be whored out either. [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
stanjk3 Posted January 26, 2006 Share Posted January 26, 2006 Screw what the rankings say, my parents have have had fewer problems with both of their Subarus combined (01' Forrester, '02 Outback), than I've had with my GA. I get supplier discount through work but will NOT be buying another GM anytime soon. Only problems we've had with our Legacy are the be expected for a car it's age. Knock senser and cat have both been replaced. Other than that, just usual maintenance. Friends don't let friends drink cheap beer. Link to comment Share on other sites More sharing options...
mphat Posted January 26, 2006 Share Posted January 26, 2006 I don't know about that - I'm a Consumer Reports subscriber and fill out my surveys every year. I complained about my Ford Probe (rattles and squeaks, and limp hatchback struts) and about my current VW Passat (no rattles just little things like a fried ECU, broken Timing belt, expensive brake repair, leaks of various engine fluids etc... The Passat is a much more substantial car than the Probe was - more fun to drive and the interior materials were top notch for the class its in... and I love how it rides and drives but I don't think I'm any more critical of it than I was of the Probe - I limited my issues to the actual problem areas on both cars. I didn't cut the Ford more slack because it was a Ford and I didn't go harder on the Passat. I think most people simply report the problems they encounter. I hear the "Consumer Reports" is skewed comment every now and then and I think that it would be difficult to prove. Even if someone were to obtain a truely random sample and compare those results to the results of a self selected sample (i.e. subscribers) I would bet the results of the two samples would be nearly identical especially given the size of the dataset Consumer Reports ends up using. My background is in market research and I've observed that once you get a couple hundred responses even from a less than perfect sample you generally have some pretty representative data that should allow you to feel confident they are accurate. Link to comment Share on other sites More sharing options...
MassiveAttack Posted January 26, 2006 Share Posted January 26, 2006 ^^^ You did!! Your post was ranked high in initial quality, but sadly only in the middle in overall quality. It did good for observed quality and also not bad for total quality. You might need to work on long-term quality and perceived quality. This is like JD & Power ranking Consumer Reports for worst reliablity ratings. :lol: Link to comment Share on other sites More sharing options...
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