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failed exhaust emissions exam


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Hi. I have an '08 Outback in North Carolina. When I took it in yesterday for "safety inspection" the car failed the included exhaust gas test because the tech"s computer (cheapie shop, by the way) failed to connect at all to the sensor that assesses the exhaust gas. Can anyone suggest technical reasons with the car that might have been a problem I should try to fix, or should I have just gone to the dealer to be sure the measuring machine was up to standards? Thanks. Ray
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