Outback_Jon

19 hours ago, TheMahFromTheU said:

Correct me if I'm wrong but if Subaru took down the Starlink 3G network that Navigation still won't work after the upgrade no? Or does this update somehow still work with the Starlink 3G network that supposedly went down?

You're wrong.

Yes, Starlink won't work because of the 3G sunset. (Cell phone companies stopped using 3G, it wasn't a "Starlink 3G network" that went down.)  Unless, as @Accustiver mentioned above, you got the upgrade to 4G done, which Subaru offered for free for a while if you were a Starlink subscriber.  Depending on your car's hardware, that upgrade may have just been a firmware update, but it could have also required a hardware replacement.  Apparently the Starlink module is separate from the head unit, and some of them had 4G capability, though it wasn't enabled.  I believe they still offer the upgrade, but it's quite expensive.

As for the Starlink app, Subaru has discontinued it, but I think the My Subaru app has replaced it.  As far as what it may be capable of performing on your car, if you upgrade Starlink, I have no idea. 

Navigation updates are handled by a third party.  ( https://here.navigation.com/models/Catalog/Catalog_Subaru/en_US/HERENA/USD )  The latest maps are over a year old now. 

@careygerald -Are you using a 4GB or smaller USB 2.0 thumb drive formatted in FAT32?  Subaru specifically states not to use USB 3, and the head unit doesn't like anything but the FAT32 filesystem. 

I had to buy some cheap 4GB USB 2.0 drives off Amazon when I updated mine.  I didn't even try with something bigger.

And you are running the .EXE file first to extract the files from the archive, right?

Thanks @Accustiver for answering those.

If anyone gets an STIS subscription and grabs any newer available update, I'll be happy to add them to my Google drive so they can all be in one place for future users.

Alternatively, let me know if more recent updates are available and I'll do my own subscription to grab them.

UPDATE: I have moved all the files to be in one Google Drive directory to simplify things.

The new link is:

https://drive.google.com/drive/folders/1ZoxF0llKjYlQEQR-5GdN1VFDsodBgnvs?usp=sharing

Previous links in this thread have been updated as well, unless someone was quoting my post.

OK, so as delivered, this update didn't work for me. I think I know the reason, and will check later today. For some reason, when you run the file to unzip it to a USB flash drive, it puts the files in a folder called GN_NA_14108. The earlier version doesn't put them into this folder and just puts the GraceNote_info.txt and gracenote_data folder into the root directory of the USB. So I think the head unit isn't seeing the files.

I don't really want to mess around with the executable file, so I think just moving the GraceNote_info.txt and gracenote_data folder to the root directory of the USB should work. I'll try it later and post here if it works or not.

If it works, I may recompress the files into a new .exe to simplify the process for those less computer inclined.

OK, so my theory was right and I have updated my head unit after moving the GraceNote_info.txt and gracenote_data folder to the root directory of the USB. I have uploaded a file called GN_NA_14108_Fixed.exe to my Google drive that gets rid of the extra folder level when you make the USB. Nothing is changed from the GN_NA_14108.exe file except for the folder hierarchy. The original file is in my Google drive as well, and it's your choice which one you download and use.

According to the index at the STIS, there's a newer Gracenotes database available. (November 2021) If anyone happens to have an STIS subscription and can grab that database file, I'll upload it to my Google drive.

EDIT: Thanks to Accustiver, the new Gracenotes update is now available on my Google drive: (GN_NA_14108.exe)

https://drive.google.com/drive/folders/1ZoxF0llKjYlQEQR-5GdN1VFDsodBgnvs?usp=sharing

Please, I have Forester Touring 2016 US version, I need this files.

https://legacygt.com/forums/showpost.php?p=5998648&postcount=500

You folks in Australia have a wider FM (and possibly AM) frequency band than in the US. Although it might only mean you are missing a station or two, it might also be a different enough firmware to brick your radio. I can only imagine what other differences there may be with SiriusXM, etc. There may be phone issues as well, as the US FCC regulations are certainly very different from Australia's equivalent.

Is the radio model number the same as the one listed for the USDM Subaru that you grabbed the firmware for?

If you're willing to take the chance on bricking your radio, go for it. But please report back here whether you were successful or not, so others may learn.

Did you do the "Memory Initialization" after doing the update? That's an important step.

You can reflash the same update, but I don't think the head units allow a flash to an earlier version. (I'm not certain, though.)

The first step of the update really does take a long time. Just wait patiently and it should complete. The progress bar may not move for quite a while. I think it may take longer than 30 minutes. I just walked away from the car and did some other things before going back to it later. I hooked the car up to a battery charger just to be on the safe side.

No, there's no need to update to 9021 first. This current firmware contains all the previous updates.

Can anybody help me as well. Really need the updated files for 2015 legacy w/Navi -harmon, Lots of issues as reported in the updated TSB and would love to complete this update. If anybody can help it would be amazing. Thanks.

Literally everything you need, from the TSB to the update files is available in the post immediately above yours.

If you need more help than that, you'll need to be more specific with your questions.

Somehow, that's the link to my other Google drive that has firmware for other generations of head units.

Try this link: https://drive.google.com/drive/folders/1ZoxF0llKjYlQEQR-5GdN1VFDsodBgnvs?usp=sharing

The .exe files you need are available there.

If I remember correctly from when I updated mine, the DB entry changed after the second part of the update was completed. So maybe the dealer only did the first part of the update?

EDIT: Looking back through this thread, it seems that the "DB" is the backup database version. Which should be updated to the current version with the second step of the flashing. I don't have my car here at the moment (Stupid body shop!!!) to check, but I'm pretty sure the numbers match on mine.

Can anyone send me a link to the 2 files for a 2016 Outback HU ID is FB695US so i need the NU9314 1st and 2nd files.

You can also just email them to me at brti@novozymes.com though you would have to change the file extensions from .exe to something like .abc to get through then I would just change them back.

 

Thanks

They're available in my Google Drive.

https://drive.google.com/drive/folders/1ZoxF0llKjYlQEQR-5GdN1VFDsodBgnvs?usp=sharing

When undertaking something like this, "I have been told ..." isn't good enough. You need to verify everything yourself, to 100% certainty. Start by confirming that your head doesn't already have the latest firmware loaded.

I agree 100%.

In this case, "I have been told" is correct. The Outback and Legacy do use the same firmware, assuming the same head units.

I am looking for a download of the above files. Does anyone have them and would be willing to share them with me. I am needing to update my 2017 Outback. I have been told the same file for Legacy works for the outback as well. I've tried to find the info in the forum but am getting a bit lost. Any help is most appreciated:).

Start by verifying which files you need depending on which head unit you have. This PDF gives the head units and the file names: https://drive.google.com/file/d/1GsxMABCIrALrpYZh6cOGnIc6w38Xv1LH/view?usp=sharing

Then find the files in my Google Drive, download them, and follow the instructions *exactly*. https://drive.google.com/drive/folders/1ZoxF0llKjYlQEQR-5GdN1VFDsodBgnvs?usp=sharing

Read the instructions a couple of times to be sure you understand what you are doing.

You'll need a couple of USB 2.0 drives that are 2GB to 4GB. And it's a good idea to hook up a battery charger to your car. (Alternatively, it can be done with the car running.)

Once you get the firmware updated, you can consider updating the Gracenotes database. https://drive.google.com/file/d/1X9MzJ6ElEdp2OvfEAtIxLYlVArFpZkcW/view?usp=sharing

There's no reason you couldn't use an SD card/USB adapter, but 4 GB USB flash drives are dirt cheap these days. Like you, I just bought a couple of 4 GB USB flash drives to use for this purpose.

My only thought would be that it provides one more possible failure point in the connections from the SD card to the adapter vs. a dedicated USB stick. And the cost of possibly replacing a head unit vs. $7 for two 4GB sticks, it seems like cheap insurance.

My '17 Outback Premium has a FB856US Nav radio. I have tried to check the software version but holding the Vol control in while pushing the Tun button 5 times only brings up my personal wallpaper (pic of my dog).

 

I'm sure there's a trick to it that I haven't found but could somebody answer a few questions about getting that info?

1) what position should the ignition key be in?

2) car running or not?

3) radio playing or not? My radio will not turn off; I just mute it. I've tried pushing in the Vol control but even after a minute it is still on.

4) can I use an 4 gig SD card with a USB adapter? All my USB drives are 16 gigs or larger.

 

Thanks! Bill

To check the version, car has to be on, but not necessarily running. (But running is OK, too.)

You have to press and hold the "HOME" button, not the volume button, while you press the "TUNE" button 5 times.

I don't know about using an SD card and adapter. I bought a couple of 4GB memory sticks just for doing the update to be sure. Although you could do it with just one memory stick if you really want/need to save a couple of bucks. I bought a couple of these for the occasion: https://www.newegg.com/team-model-tc1714gb01/p/N82E16820313987

https://mega.nz/file/rg8UHRLR#pEL35Ic7GV5l1eSp-ummZCQ1wlAUkGxlNJKLc2gNhVA

 

Doesn't appear to be anything major unless you are an SXM user.

 

EDIT: Actually comparing to the previous version I don't see any differences in version numbers for any MY. This might just be a documentation update.

Thanks for the link. And I agree, it looks like all the firmware version numbers are identical. Glad I held off on paying for access to get the "latest and greatest".

Hello my friends! I have european Subaru Forester 15MY with Fujitsu Ten FF467LM no navi. The PE9106 firmware is currently installed, but I know that the PE9912 firmware has been released. Please tell me where I can download it?

You'll likely have to find the European version of the Subaru Technical Information System, pay for a subscription, and then download the file.

This site is mostly US domestic market, and I haven't seen anyone who has accessed the European or other markets STIS sites.

If you do get a subscription to get the file, grab all the other files that you can for various models and head units. If you don't have a way to host them, I'll let you upload them to one of my Google drives and I'll host them so others can have access.

MY 2015-17 head units in base trim are made by Clarion. The more complex head units in higher trims are from Fujitsu Ten, and most of the firmware updates being discussed in this thread apply only to them. In fact, I'm not aware of any firmware updates for Clarion head units ... at least not in the past few years. You might search the Subaru Technical Information System (STIS) web site for TSBs affecting the Clarion head units.

There are updates for some of the Clarion head units. I've put them up in one of my Google drives. But the CB735CL is not among the units that have an update available.