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HallelujahJaffar

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Everything posted by HallelujahJaffar

  1. Okay so figured I would post a follow up. I spoke with SOA by email this morning. I was informed that the "remanufactured Transmission" was a brand new transmission and that only the box it ships in is recycled. Not sure if true but I have it in writing. They also called the dealer where t is being repaired to verify t was an internal failure not caused by fault of my own. I was told they would not extend the warranty beyond either the remainder of the 60k powertrain or 1yr/unlimited miles replacement part warranty, however if for some reason I have another issue with this transmission to reach out to them directly. She also stated to make sure that going forward I follow the scheduled maintenance per the Manual. So I will make sure o do the scheduled maintenance and I am interpreting this as we will help you out, but not if you don't get the maintenance done as recommended.
  2. I'm gonna try this. I didn't get anywhere today when I picked up the loaner. I'm thinking I may have better luck from calling SOA directly instead of arguing with the guy on the other side of the counter
  3. Old thread, but figured I would post for future. 2014 Subaru Legacy Limited. 52k miles on it My CVT just suffered complete failure and is currently at the dealer awaiting a remanufactured transmission. I have a 25 mile round trip commute to work and don't do a lot of driving other than that anymore. Most of my miles were from the 1st year and a half of owning the car as I had an hour lon commute. I'm not hard on the car and I never tow anything or do mountain driving. I drove in to work without any issues. 8 hours later I got in, put it in reverse and the car barely moved crunching the whole way. Popped it into forward and very slowly eased it into the space again, all the while the car was jerking. Only talking a few feet here. As soon as it started jerking in reverse the dash lit up like a Christmas tree, and I got a warning for Transmission and Vehicle Dynamic Systems. Dealer says a pressure sensor that controls the fluid went bad in the transmission and subsequently destroyed the clutch and the entire transmission. Luckily it's covered under 60k powertrain. I am grateful it is being replaced at no charge. However like the previous poster, I am rather upset that I am now being given a rebuilt transmission, with no extended coverage on the rebuilt one, and 10k miles from now if I suffer another issue I'm looking at about $8k to repair a vehicle I only owe $11k on. So yes, very grateful I got lucky and it's covered, however a transmission really shouldn't be going at 50k and I'm starting to think Subaru really should at the very least increase the powertrain warranty to at least 75k. At this point I think I'm going to have the transmission replaced by the dealer and then trade it in shortly after. I don't feel very confident keeping the car with 3 'ore years of payments, no warranty (first time I've declined extended, and of course the first time I could have used it) and the fear of a $8k repair looming over my head. I'll still get another subie, just probably gonna upgrade to a wrx with a manual transmission.
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