They said the heads need to get rebuilt so they send them out to get checked/decked and then redo all the valve guides etc. I felt that was a little over the top when i asked "quote me the best case scenario price for a 05 LGT head gasket job". I had them do a few things on my car prior (basic suspension and maintenance) and they were very straight forward, fast turnaround time, great price, etc. I'll always call AllPro first whenever i need to do something to the car and i don't have the time or ability to do it myself. But in this instance the dealership was $1000 cheaper, and they had it back to me in two days.