I have a 2008 LGT on lease. The entire driver seat assembly has been replaced twice and also been tightened twice. Although these fixes temporarily stopped the noise, it has come back.
It started as a creaking noise every time I turned left. When I turned right the seat was silent. Then it started also making noise if I hit a dip in the road (like when crossing 4-way stop intersections). After tightenting the seat a couple of times. the local dealer replaced the entire seat assembly. I was very happy because I am extremely noise-sensitive.
About a month or two later, I noticed the noises beginning to come back. I took it back to the dealer and they again tightened it up. That worked for a little while, but the noises again came back. Back to the dealer. I was told they did find a "broken clip" and that the seat would again be replaced under warranty but they had to order the parts.
The seat was again replaced. It was okay for about a month. Now it makes noises when I turn right as well as get in and out of the car. It is obviously a problem with the lower left hip bolster. I took the car back in for some other servicing and informed them I am again having problems with the seat making noise. I was told "there is nothing more I can do. The seat has already been replaced twice". This is for a car with 13,000 miles. In a moment of weakness I stated that I would like the mechanic to show me how to tighten it up so I could at least do it myself if needed. A few minutes later the service associate said she had a mechainc ready to show me how to tighten it up. By that point I had come to my senses and realized I have paid for a warranty so I should receive a warranty. It's not my fault this is a recurring problem.
Incidentally, my experience with this one particular service associate has been very inconsistent. The first Subaru we bought there (a 2004 Forester XT) had a problem with uneven rotor wear less than a month after we got it. It was 1 year old with 5,200 miles (a fleet car). I was told that the brakes could not be fixed under warranty because it was how the car was being driven that was causing rotor problems.
I have had several other issues with this service person at my dealership. Although I would like to get the new Legacy (hoping the seat problems have been resolved of course) I might not because the service I receive from the main service representative has been offensive and inconsistent.
