gfxdave99 Posted May 25, 2008 Share Posted May 25, 2008 http://www.thestar.com/Business/article/429431 Subaru Canada has the best website among auto manufacturers in the country, according to J.D. Power and Associates. J.D. Power, a prominent consumer research agency, says a study of more than 3,600 new-vehicle shoppers found Subaru's site had the highest ranking in customer satisfaction index among 25 companies. Shoppers who plan to buy a vehicle in the next year responded to questions regarding website content, navigation, appearance and speed in loading pages. Subaru performed particularly well in content, speed and ease of navigation, J.D. Power said. Kia, Volvo, Jeep and Ford also finished in the top five among best websites. The Hyundai, Land Rover, Acura, Infiniti, Volkswagen and Mitsubishi brands had the poorest rankings. The study also showed overall customer satisfaction with auto websites has decreased for the second consecutive year. However, J.D. Power found manufacturers that redesigned their websites in the past year tended to improve their overall satisfaction scores. Subaru had overhauled its site. "Customers have high expectations when it comes to navigating and researching manufacturer websites," said Adrian Chung, manager of auto syndicated research at J.D. Power. If everything seems under control, you're just not going fast enough. - Mario Andretti Link to comment Share on other sites More sharing options...
rhe Posted May 25, 2008 Share Posted May 25, 2008 Here is a link to the website: http://www.subaru.ca/WebPage.aspx?WebSiteID=282 Lloyd M. 2006 GRP LGT 5EAT Sedan [For Sale] Link to comment Share on other sites More sharing options...
BENCOB Posted May 25, 2008 Share Posted May 25, 2008 Good, interesting news......Thanks for sharing...... Link to comment Share on other sites More sharing options...
BernardP Posted May 26, 2008 Share Posted May 26, 2008 As a regular visitor of Subaru.ca web site, I agree with everything except for speed. On the contrary, I find it a bit slow, except it is not burdened by excessive Flash animation. If you want to see a site with Flash overload, go to http://www.acura.ca. It's so messed up that at times, the site seems to be running away from the mouse pointer. Link to comment Share on other sites More sharing options...
gfxdave99 Posted May 26, 2008 Author Share Posted May 26, 2008 As a regular visitor of Subaru.ca web site, I agree with everything except for speed. On the contrary, I find it a bit slow, except it is not burdened by excessive Flash animation. If you want to see a site with Flash overload, go to www.acura.ca. It's so messed up that at times, the site seems to be running away from the mouse pointer. Wow youre right i just checked out http://www.acura.ca that is like flash on crack i mean its really really overproduced If everything seems under control, you're just not going fast enough. - Mario Andretti Link to comment Share on other sites More sharing options...
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