Jacket4256 Posted January 10, 2006 Share Posted January 10, 2006 Hey guys fig the title would get a lot of people in here and maybe help me. I am having the worst trouble with AVO like bad. I have e-mailed everone that I can find a e-mail for and everything the last week! I found out they were on leave until the 9th ok thats fine. Now no one will e-mail me back and I am starting to get mad!!! All I want to do is pay a little more and get my order done express shipping that was I would be able to have it this week!!!! That all I want but no one will e-mail me back. This is the first time I have done bussiness with them and I am getting irritated with the hole thing. Does anyone here know ne way that I can get a hold of ne one over their ??? PLEASE HELP ! By the way to ne-one who reads this not mad at all! Just frustrated Link to comment Share on other sites More sharing options...
Bicster Posted January 10, 2006 Share Posted January 10, 2006 It does sound irritating, but if they've been on leave for a while they're probably really backed up... Link to comment Share on other sites More sharing options...
D-2.5-GT Posted January 10, 2006 Share Posted January 10, 2006 Since they are on leave untill the 9th and its only the 10th today, i would give it a little more time. Think of all the other people who may have sent emails which they are trying to return. Did you try and send Paul a PM through LGT.com? AVO has been a presence here since almost the start of the site. I've heard nothing but praises for them, their customer service, and their products. My guess is they are just a little bogged down, having just come back from break and are trying to catch up. Link to comment Share on other sites More sharing options...
jim1969 Posted January 10, 2006 Share Posted January 10, 2006 pm apexjapan. Paul is good at getting back to you. Link to comment Share on other sites More sharing options...
BOXRPWR Posted January 10, 2006 Share Posted January 10, 2006 I recall that AVO was shutdown for a leave at the beginning of last year too. You can't really fault a good vendor for not being responsive when they tell you they are on leave. Come on..... Link to comment Share on other sites More sharing options...
Jacket4256 Posted January 10, 2006 Author Share Posted January 10, 2006 yea me 2 I did send him a pm that was like over a week ago without ne reply and I have gotten some e-mails from Lee who was great help a few days ago but nothing else. I really need what I ordered this week. That the only problem Link to comment Share on other sites More sharing options...
fweasel Posted January 10, 2006 Share Posted January 10, 2006 I would also suggest spell check to aid in conveying your needs to them clearly through the written word. ignore him, he'll go away. Link to comment Share on other sites More sharing options...
joeb-z Posted January 10, 2006 Share Posted January 10, 2006 As to your initial problem, express shipping, I think they always use EMS express shipping which is super fast- like 3 business days. Link to comment Share on other sites More sharing options...
Jacket4256 Posted January 10, 2006 Author Share Posted January 10, 2006 I pmed him with no return that why I fig I would post up to get someones attention. I am not mad at all I am just frustrated with not beeing able to get in touch with ne-one. Link to comment Share on other sites More sharing options...
melayout Posted January 10, 2006 Share Posted January 10, 2006 1. All the emails you sent last week are probably at the end of their inbox, so it's gonna take time to wad through the backlog since their leave 2. It's been less than 2 days since they've officially opened backed up Did you try ringing them up? I keed I keeed Link to comment Share on other sites More sharing options...
Jacket4256 Posted January 10, 2006 Author Share Posted January 10, 2006 I would also suggest spell check to aid in conveying your needs to them clearly through the written word. Give me a breack man I am on my laptop at school. Its not like you dont ever miss spell a word. Link to comment Share on other sites More sharing options...
Jacket4256 Posted January 10, 2006 Author Share Posted January 10, 2006 1. All the emails you sent last week is probably in the end of their inbox, so it's gonna take time to wad through the backlog since their leave 2. It's been less than 2 days since they've officially opened backed up Did you try ringing them up? Only way that I could find to call would be straight to Australia. I do not have international calling so I cant do that or I would ! Link to comment Share on other sites More sharing options...
melayout Posted January 10, 2006 Share Posted January 10, 2006 If you wanna try, signup to http://www.skype.com and call them from your computer if you have a microphone. I keed I keeed Link to comment Share on other sites More sharing options...
Jacket4256 Posted January 10, 2006 Author Share Posted January 10, 2006 I neverthought of that I have that we use to use it in cs thats a good idea thanks man ! Link to comment Share on other sites More sharing options...
melayout Posted January 10, 2006 Share Posted January 10, 2006 My propose in life hath been fulfilthed. I keed I keeed Link to comment Share on other sites More sharing options...
Jacket4256 Posted January 10, 2006 Author Share Posted January 10, 2006 just talk to Lee so hopefully every thing will work out ! Link to comment Share on other sites More sharing options...
speeding_gaijin Posted January 11, 2006 Share Posted January 11, 2006 Everyone is on Leave in Japan until the 10th (well, almost everyone), then, I believe they have a show coming up this weekend... not sure if they are gonna be in it tho, but if they are, theres lots of running around to do. Link to comment Share on other sites More sharing options...
red beast Posted January 11, 2006 Share Posted January 11, 2006 next month or two are holidays in japan. it gets slow, it's normal to plan ahead even further when ordering. Link to comment Share on other sites More sharing options...
Gohmer1 Posted January 11, 2006 Share Posted January 11, 2006 Dude, you are out of control. These are car parts here....and my guess is that they're not something that's keeping you from driving the car.... This is not life and death, and you don't have to attempt to tarnish a vendor's reputation with claims of terrible customer service...sheesh. G Link to comment Share on other sites More sharing options...
apexjapan Posted January 11, 2006 Share Posted January 11, 2006 Ok, sorry about that. Emails have been going to Ross, and he's been absolutely hammered (no, not with alcohol!). We do ship via EMS, and that is about 3-4 days on average. We could overnight, but from here in Japan that would probably cost as much as the product itself. Cheers, Paul Hansen http://www.avoturboworld.com | http://www.sevenphotos.com | http://www.scoobymag.com Link to comment Share on other sites More sharing options...
rc0032 Posted January 11, 2006 Share Posted January 11, 2006 Paul - Can you reply to my PM Link to comment Share on other sites More sharing options...
Jacket4256 Posted January 11, 2006 Author Share Posted January 11, 2006 Ok, sorry about that. Emails have been going to Ross, and he's been absolutely hammered (no, not with alcohol!). We do ship via EMS, and that is about 3-4 days on average. We could overnight, but from here in Japan that would probably cost as much as the product itself. Cheers, Paul Hansen http://www.avoturboworld.com | http://www.sevenphotos.com | http://www.scoobymag.com Yea I talk to Lee on the phone said he would e-mail me back but hasnt yet but still has plenty of time since its only like 11am their Link to comment Share on other sites More sharing options...
Jacket4256 Posted January 11, 2006 Author Share Posted January 11, 2006 Dude, you are out of control. These are car parts here....and my guess is that they're not something that's keeping you from driving the car.... This is not life and death, and you don't have to attempt to tarnish a vendor's reputation with claims of terrible customer service...sheesh. G DUDE your not a good reader I am not trying to tarnish nething and I stated that above. I was just tryin to get the attention to the people I had to to get a hold of someone! Link to comment Share on other sites More sharing options...
mach_six Posted January 11, 2006 Share Posted January 11, 2006 My propose in life hath been fulfilthed. You;re proposing to him? Link to comment Share on other sites More sharing options...
melayout Posted January 11, 2006 Share Posted January 11, 2006 purpose, spelling much?!! I keed I keeed Link to comment Share on other sites More sharing options...
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