Head unit/amplifier replaced - now some XM voice commands don't work

[rec630]

Searched but did not find this.

 

After some random quirky head unit activity began recently and the volume not always working without restarting the car, the dealer found a TSB and said the amplifier and head unit needed to be replaced. Said it was something they did all the time.

 

The phone and bluetooth did not work correctly afterwards (message download, contacts, etc) but a factory reset resolved that.

 

However, now, some voice commands for XM radio, specifically Satellite Channel (name) and Satellite Category (type) do not work. The software is at the latest version.

 

Satellite Channel (name) will not find any channel at all. Says it may be off air or pronounced strangely. I can use the Satellite Channel (number) to go to a station, but nothing is found by name e.g. Bluesville, 70s on 7, Fox News, CNN, etc. This function worked in the old unit.

 

Satellite Category is more bizarre. Some categories are not found at all e.g. News. Rock seems mostly correct. Country pulls up 3 Christian stations saying they are country. Politics pulls up Howard Stern. Most are like Country pulling up the wrong ones.

 

Waiting on a call back from service but does anyone have any ideas? I've checked manual, car settings, mic settings, air vent flow direction, etc. All of the other VR commands seem to work. If its a bad XM module, why just these commands?

 

Thanks

[rec630]

Weird. Tried every time Ive been in car and now after a week, SATELLITE CHANNEL (NAME) voice command has started working. SATELLITE CHANNEL (CATEGORY) is still totally messed up though.