baconbits Posted May 1, 2018 Share Posted May 1, 2018 Let me start this off light, because this is the best mood I've been in in the last 48 hours or so. I hate the show South Park, but I'm going to steal a line from Chef: Gather 'round, children. This thread is for anyone who has had the same failure as I have, particularly involving any of the hard lines between the rubber flex hose (trailing arm joint) and body grommet going into the passenger's side of the vehicle. This is generally the area covered by the recall we all know about where Subaru considers wax, wax/oil, or some kind of grease (lithium?) as an appropriate fix for corrosion on the brake lines. Just for context, I will give everyone my back story events leading up to the brake line rupture and dealership interactions. 4/25 - Seized driver front brake caliper on my way home from work. Ordered new caliper.4/26 - Installed new caliper, ensuring copper washers were properly installed on banjo bolt. Attempted to bleed brake system with my fiance. She was pumping the pedal and we were making progress. The pedal was getting stiffer like it should be, and then she yelled to me "I wasn't ready!" and then said the pedal got mushy. I looked and saw the bleed screw was still closed. I checked under the car and found a large puddle of fluid in front of the passenger rear tire.4/27 - Contacted dealership, explained issue. Service woman seemed genuinely concerned and cautioned me to not drive it and have it towed. Said that if it was the recall, I would be reimbursed for the tow, etc. I had the car towed to the dealership but it was too close to closing time when it was delivered. Would have to wait for Monday, 4/30 to be inspected. 4/30 - Call from the dealership. Line did not burst at a location covered by the recall (not at or near junction block). Laundry list of other items totaling $3900+tax including "Improper seal of front brake caliper - missing washer" for $78, brake line replacement in the rear, $1767, smashed oil pan replacement/reseal for $447 (I take blame, lowered car), seeping power steering pump, $984, and lastly, $270 for the oil cooler seal. I asked for pictures. Their pictures showed the pump could be fixed with the $4 o-ring, which I knew months ago but was lazy about. Their picture also showed the brake caliper had both copper washers properly placed. Cue rage. I called and complained to SoA. I called the dealer out on the pump and copper washer and they did nothing but stutter and say they had to get back to me. They were very adamant about the brake line not being the recall and invited me to see it on a lift if I'd like.5/1 - Went to the dealership and saw the location of the brake line rupture. It is probably 6-8 inches away from the front most junction of the first flex hose, where the pivot/hinge of the trailing arm is. It is right where the clip is to secure the brake line to the body near the gas tank. I laid down my arms and told the dealer I could not afford any of these repairs and would do them at home. I told them I would organize a tow truck and offered to pay the inspection fee of $69.95 and get the car out of there in 24 hours. The service guy told me to not sweat it and we'll chat tomorrow morning. I got home from the dealership and saw a couple messages from my friends who were talking me off a ledge so to speak, with parting the car out. Please see the attachments for where my brake line ruptured, which the dealership claimed was not covered under the recall, a page of a pdf released by the NHTSA, the pdf itself, and a static link to the pdf. My line failed at location #3, the body clip in the rear. Everyone, I caution you to keep a copy of all of this and to fight tooth and nail with your dealership if they deny your warranty work. Link to National Highway Transportation Safety Administration (NHTSA) recall campaign WQK-47 I'll be printing out a copy of this recall notice and bringing it to the dealership tomorrow morning. I'm going to mention that they need to know every letter of the recall before they can deny someone, tell them that this is an unethical business practice, and tell them that not only do I want the car fixed and fixed right, but I need some kind of compensation for it. I should not have to prove that the fault is theirs to this extent.RCDNN-14V311-4560P.pdf Link to comment Share on other sites More sharing options...
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