XM radio, "initializing" replaces Station problem

[klxdrt]

Hi,

 

I posted this problem several wks ago. That problem still exists, dealer is still working on it. THAT NOT THE QUESTION OR PROBLEM NOW, JUST BACKGROUND INFO.

 

Dealer visits:

1) At first visit, they did an "Update". Second visit did the same. Prob still exists.

2) Contacted Subaru, which sent the a multi pg PDF to fill out which I did.

 

3) NOW FOR MY SITUATION/QUESTION: Yesterday, rode up the GSPKY listening to the std radio, using cruse control & GPS.

 

a) Noticed some anomalies: When I pushed the cruise control set switch up, Mph incremented by 5 Mph rather than 1 Mph as before Update??

 

b) When GPS interrupted radio to give directions, I swear I heard the radio coming thru some back speakers?? Legacy is a 2.5 Premier with only front spkrs with std radio. Does the mean, maybe there are more speakers installed in the car that are not activated??

 

My Guess: During the updating, the dealer flashed the master chip & updated "everything that needed updating?? And that caused the anomalies. IN trying to contact the dealer, their phone systems most of the time "they're busy giving superior svc, that they will get back to me when they can"

 

Does anyone have any Ideas on this mess? Hope for dealer answer nxt wk.

 

Unfortunately in NJ where I live, many chain busn are Oligopolies. The rest just pay off Trenton.

 

Regards,

 

klxdrt

[rec630]

My first Subaru. I found it different i.e. reversed than other cars but in prior posts, Subaru owners said its normal and always been like that. Manual would agree:

 

While driving with Adaptive Cruise Control on,

operate the RES/SET switch as follows.

 

• Push to the “RES/+” side briefly.

Every time the switch is pushed, the set

vehicle target speed will increase to the

next 5 MPH (5 km/h) increment.

• Push to the “RES/+” side continuously.

While the switch is being pushed, the set

vehicle target speed will increase by 1 MPH

(1 km/h).

 

• Push to the “SET/-” side briefly.

Every time the switch is pushed, the set

vehicle target speed will decrease in to the

next 5 MPH (5 km/h) decrement.

• Push to the “SET/-” side continuously.

While the switch is being pushed, the set

vehicle target speed will decrease by 1

MPH (1 km/h).

[SubieN8]

I just experienced the "Initializing" thing with my SXM radio presets. Turned the car off and back on didn't work. I reprogrammed the presets (only happened to 1-4) and they're fine so far. I chalk it up to new system glitches and if it happens again, I'll have them do whatever they need to do at my first oil change. This hasn't happened to our 2018 Crosstrek Limited, just to my 2018 50th ed. Legacy.

[tornichoe]

Hi,

 

 

a) Noticed some anomalies: When I pushed the cruise control set switch up, Mph incremented by 5 Mph rather than 1 Mph as before Update??

 

b) When GPS interrupted radio to give directions, I swear I heard the radio coming thru some back speakers?? Legacy is a 2.5 Premier with only front spkrs with std radio. Does the mean, maybe there are more speakers installed in the car that are not activated??

 

The '18 works differently than the '15-'17. What you are saying is normal '18 operation.

 

I think all trims have speakers front and back. You should see speakers in both your rear doors. You may not have the 10/12 speaker system as the HK, but you should have 4/6...

[rec630]

I just experienced the "Initializing" thing with my SXM radio presets. Turned the car off and back on didn't work. I reprogrammed the presets (only happened to 1-4) and they're fine so far. I chalk it up to new system glitches and if it happens again, I'll have them do whatever they need to do at my first oil change. This hasn't happened to our 2018 Crosstrek Limited, just to my 2018 50th ed. Legacy.

 

Ive seen it reported elsewhere too...may have been an OB forum iirc.

[klxdrt]

Noticed some posts are missing, where did they go?

 

Will someone please tell me where the glossary of the small operational icons is located?

 

regards klxdrt

[SubieN8]

Any update on this?

[ammcinnis]

Noticed some posts are missing, where did they go?

 

I have no idea what you're talking about.

 

Will someone please tell me where the glossary of the small operational icons is located?

What specific "operational icons" are you asking about?

 

With reference to your 2018 Legacy, you can start by referring to pages 24 and 25 of the 2018 Legacy/Outback Owners Manual: Warning and Indicator Lights. For a more complete and definitive listing of internationally-standardized symbols (i.e. more than you ever wanted to know), Google ISO Standard 2575 (2010): Road Vehicles -- Symbols for Controls, Indicators, and Tell-Tales.

[SubieN8]

I have the most recent software update - per my Service Advisor. So this will probably be corrected with the next update. Still only SXM presets 1-4, all others are still fine.

[klxdrt]

Hi,

 

Thanks for the help on the cruise cntrl incrementation. Dealer told me differently. Your description worked, I pushed the cntrl switch up or down & HELD IT as mileage incremented at 1 mph.

 

klxdrt

 

XM radio problem still not solved after about a month. I sent them the comment about the denso vs HK unit, maybe that's the problem?

[jcw18]

I had the same issue with SXM preset 1-4. After a few trips to the dealership SOA agreed to replace the head unit. So keep working with the dealer and have them contact their tech line.

[SubieN8]

I had the same issue with SXM preset 1-4. After a few trips to the dealership SOA agreed to replace the head unit. So keep working with the dealer and have them contact their tech line.

 

Would you mind updating us in a month or so, on how the new radio is working out for ya? Crossing fingers that the next software update fixes this for me. Thank you!

[jcw18]

Would you mind updating us in a month or so, on how the new radio is working out for ya? Crossing fingers that the next software update fixes this for me. Thank you!

 

It has been a couple of months already, and no issue with the new head unit and the presets. I was at the dealership about a week ago and saw an 18 outback sitting in service with a part requisition note on the dash for a audio unit, so this seems to be known issue, at least at my dealership. I do not think it is a software issue, since some people have a problem and other do not. I think it is a Harmon Kardon/Samsung hardware/QA issue.