colburnr

Time to call SOA.

 

From TSB 15-205-16:

Step 1 of the TSB is to check the software revision level in the head unit to avoid unintentionally installing a redundant update or, even worse, "updating" backwards to an earlier software revision.

 

Interesting...so if I am reading this correctly, since I have the added security Gold plan, this update should be covered?

The bearing job was under warranty, but according to the service advisor, the update to the infotainment center was not.

It only took them a couple of hours...I dropped the car off at 1 and it was done by 4:30. There is also supposed to be an update for my infotainment unit, but I was told by the dealership that it would be $122 to hook up my car and check for an update. If there was no update, I was still out the $122. If there was an update, I wouldn't have to pay any additional funds. Lol...I said no thanks...

Update: Took my car in today and they had to replace the front passenger side bearing. Much better now...

I think I am having the same problem...exact same sounds as you.