Kellen Woodfield

sorry for the long wait, but it just finally got fixed, i bought new dustcaps from another dealership, then took my car to the dealership i was referred to go to, they ordered a new headlight, took the old one out, put the new 1 in and that was it... EVERYTHING WAS FREE.. they warrantied everything.. very happy cuz now my lights work great...

thats exactly what i did and they seemed eager to help me... they made my apt. and were very nice... off to a better start already...

yea im gunna call and cancel the apt tomorrow morning... im gunna call the other dealership and be like im willing to drive out there for a straight forward help... im getting the run around at the dealership i bought the car at and frankly i dont trust the guys in the service part and i was refered to you for your great service from a family member.. im having trouble with my headlight then tell them the story, and be like can i get some help? anything you would add or not say?? i wanna do this right so they def help me and dont turn me down!! i wanna make a good impression!!

ok so i need an unbiased opinion... tomorrow i have an apt with a guy who i really dont trust, who is a major assh**e and is trying to screw me over. he knew i had HID in the car, and now is telling me he is going to charge me to take the headlight out and take it apart and put it back together. do u think i would have better luck taking my car to another dealership with a better repuatation whom doesnt no i had HID in the car. the only problem is he put it in the systemthat i had HID is that gunna transfer to the other dealership? or what would you do?

nvm i just called a different subaru dealership and they said they would be in monday fer me to pick up, so ill have ones that are stock when i need to bring my car in fer services and etc. and then ill have the 1s with my HID kit... wish me luck round 2 with the prick at subaru tomorrow at 11:30!

is there anywhere where i can order a new set of dust caps?

well if he doesnt fix the problem then im gunna fight with the guy and be like listen i just paid to have my light fixed and you didnt fix th problem so now you can give me a new light

well i just went to subaru and the guy that works there is a cock.. he was like u have aftermarket headlights in there, and they are not under warranty. i was like no i dont, so they looked and saw it was gone and he was like well you are still missing the dust caps, i said they were at my house, he was like well if you come back with the dust caps ill take the headlight apart put it back to spec and fix whats wrong for the charge of labor ie 45 bucks... so i called my uncle who has the same car, and asked if i could borrow his dustcaps friday when i have to go back with my car. so hopefully come friday at noon my headlights will finally be fixed. or even though he will put it back to spec will the problem not necessarily be fixed...

well wish me luck my apt is for 12pm today...

and if i fight them if the give me a problem?

so what r my chances? of it getting fixed for free? no dust caps but everything is back to stock?

damnit.... yea i drilled the holes, but im trying to see if i can find someone around here that has a subaru that i can borrow their dustcaps just for tomorrow... if not im gunna have to go with no caps... if thats the case and they bring up the HID kit im gunna talk to the service manager and be like look i had the stock lights in and they were truly not bright so i tried HID bulbs that i got and it still was thrown off so i put the stock ones back in... i need this fixed cuuz its a major problem... and should be under warranty? did i technically void any warranty???

well thats the thing, they do know that i had HID headlights in there. but i mean i could just say that i tried buying spare bulbs to put in to see if the original bulb was the problem and never put the dustcap back on... im freaking out cuz i dont have the money for a new headlight!! how much do they cost...??

hey sti guy i did something tonight to see if it was the just the HID headlights or if it was maybe the housing or the lens inside the projector or whatever, and when i put the stock bulbs in i got the same projection pattern as the HID lights... therefore it isnt the HID kit, it has to be a physical problem with the actual housing!! ne ideas? im gunna call my dealership and basically say fix this now and hope they will even tho they knew i had an HID kit in there... i took it all out and made it look like it was never there, everything is back to stock, the only problem is there is no dust caps, will that be a problem? what is yer take is that a good idea?

ok so i tried to take that pic and i cant get it to come out on the pic no matter what mode i put it in.. the blue light is not as defined as your lookin for in comparasin to like your headlight? if it helps any the projection the passengerside is mich larger and clearer than on the problem driver side headlight... what exactly would this mean?

yeah but the only thing is is put 4 bulbs in this housing and all 4 bulbs had the same result... and i will take that pic this afternoon after work and post it asap

ok so i did my best to take a pic of the light on the glass on the outside, also of the bulb in the housing.. they werent that clear but i took a few so you can try and decifer what your looking for..

 

pic of light on driverside (problem headlight) glass 1 http://good-times.webshots.com/photo/2740318290085502573AOhNPi

pic of light on driverside (problem headlight) glass 2 http://good-times.webshots.com/photo/2840938960085502573WbbdWw

pic of light on driverside (problem headlight) glass 3 http://good-times.webshots.com/photo/2026875840085502573iXQsSc

pic of light on driverside (problem headlight) glass 4 **best one** http://good-times.webshots.com/photo/2154417440085502573ayYDlA

for comparasin this is the passengerside headlight which has a good projection http://good-times.webshots.com/photo/2569227080085502573bTsMEs

pic of light on driverside (problem headlight) on glass 5 http://good-times.webshots.com/photo/2747545010085502573GZlLBC

these next 3 pics are of the bulbs in the housing they are kinda unclear cuz there is not alot of room inbetween the housing the battery... http://good-times.webshots.com/photo/2440509370085502573igvZez

pic 2 http://good-times.webshots.com/photo/2006796350085502573RKUrCd

pic 3 http://good-times.webshots.com/photo/2740488390085502573jhsnIe

 

 

 

what could be my problem??? please help!

ok ill take a picture of the projection on the lclear part of the headlight... if it is not projecting right is there a way to fix that... also how can the bulbs be miss mounted if there is only 1 way to fit it in the housing.. if i back my car up a few feet meaning more than the 3 feet i am from my garage i see that step on the passenger side and slightly on the driver side...

otherwise if you cant help me for some reason im gunna put my stock lights in and see if its still messed up and if it is im gunna take it back to subaru and tell them i want a new headlight...

ya i tried changing the bulbs and swithching them, i even tried puttting all new bulbs in and still the same results... i will take those pictures tomorrow in my garage and post em...

ok so here is my best effort to show you the light dispersion patterns of the headlights... ( not sure if the pics will show up on yer computer so here are the links to the pictures if not)

 

the first picture is off the light produced from the passeneger side headlight while the driver side was covered... the light looks good http://good-times.webshots.com/photo/2245005380085502573WNkUdq

 

the next picture is of the light coming from the driverside headlight while the passenger side headlight is covered... it is very dispersed http://good-times.webshots.com/photo/2230587170085502573SDnnDW

 

this picture is from the middle of the car coming from just above the top of the windshield... you can see how uneven the lighting is and how the passenger side is healthu and the driver side is almost non existant.. http://good-times.webshots.com/photo/2107424790085502573RMIymY

 

this last picture is of the lights up close on my garage.. you can see how defined the passenger side light is and how weak the driver side is.. http://good-times.webshots.com/photo/2056067030085502573AVJQgh

 

 

 

 

so what is your take on my situation? please im open to any and all suggestions for help...

ok so here is my best effort to show you the light dispersion patterns of the headlights...

 

the first picture is off the light produced from the passeneger side headlight while the driver side was covered... the light looks good http://good-times.webshots.com/photo/2245005380085502573WNkUdq

 

the next picture is of the light coming from the driverside headlight while the passenger side headlight is covered... it is very dispersed http://good-times.webshots.com/photo/2230587170085502573SDnnDW

 

this picture is from the middle of the car coming from just above the top of the windshield... you can see how uneven the lighting is and how the passenger side is healthu and the driver side is almost non existant.. http://good-times.webshots.com/photo/2107424790085502573RMIymY

 

this last picture is of the lights up close on my garage.. you can see how defined the passenger side light is and how weak the driver side is..http://good-times.webshots.com/photo/2003131620085502573kRMDkz

 

 

 

 

so what is your take on my situation?

ok ill do it tonight!

ok so i did a little test to see some things... i sat basically covering the entire light on each side to see what the other side light looks like... when i covered the driver side light, the passenger side light looked perfect... when i covered the driver side light the driver light was very dispersed and all over the place... it is not as bright and not as centered... it is a brand new bulb and is flush in the housing... i even tried a different ballast... idk what else i can do??? please im begging for any suggestions...

ok well i got my new kit today and put it in... i used every precaution and was very safe... it got dark out and i turned on my lights... the lighting got better but the driver side is still noticeably not as defined as the passenger side... now what?? any advice, please any ideas will be appreciated...